Job Description

As our Executive Assistant with polished and professional sales and customer success skills, you'll be at the heart of a fast-paced, high-energy environment, where every decision and action matters. This role demands more than just experience; it requires a dynamic personality that thrives under pressure and excels at managing multiple priorities.

You’ll master calendar management, handle high-stakes communications, handle client-facing meetings with the CEO, assist in providing deliverables to clients, and execute tasks with unmatched precision—whether in our diverse business ventures or supporting personal responsibilities. If you’re a proactive problem-solver with exceptional organizational skills, a flair for impactful communication, and a passion for driving our mission forward, this is your chance to shine. Your ability to adapt quickly, maintain meticulous attention to detail, and contribute to our collaborative culture will set you apart.

Core responsibilities include:

• Client Facing Experience : You must demonstrate extremely professional, polished client-facing skills with a strong focus on sales and customer success, effectively building and maintaining relationships, understanding client needs and delivering tailored solutions that drive satisfaction and business growth. You will be working closely with the CEO of the company and their customers on a daily and weekly basis.

• Calendar Management : You'll be the master architect of time, ensuring our CEO is always in the right place at the right time. Your role goes beyond just scheduling; you'll strategically manage priorities, optimize workflows, and anticipate needs to keep our high-energy, fast-paced CEO moving seamlessly. You'll be the gatekeeper of our leaders' most valuable resource—time—coordinating meetings, travel, and events with precision and foresight. In this role, your expertise in balancing multiple priorities and your knack for anticipating what's next will be crucial in driving our mission forward.

• Communication : You'll be the voice and bridge that connects our CEO with the Board of Directors, clients, and partners. Your role is crucial in crafting clear, impactful messaging and ensuring that nothing gets lost in translation. From drafting executive correspondence to managing high-stakes communications, you'll handle it all with finesse and precision. Your ability to distill complex information into concise, actionable insights will keep everyone aligned and moving forward. In this role, your expertise in articulating ideas, managing expectations, and navigating sensitive conversations will be key to driving our mission and maintaining our high-energy, collaborative culture amongst all the businesses.

• Sales Support : You’ll handle client facing meetings with the CEO and assist with creating deliverables for next steps with clients. You’ll also attend events with the CEO to promote products/services to a live in person audience as well as online webinars and other client facing activities.

• Task Management : As our task management expert, your role will be all about execution—taking tasks directly off the CEO’s plate across multiple businesses and personal responsibilities to lighten their load and ensure they can focus on high-value, strategic initiatives. You'll handle a wide range of responsibilities, from organizing daily to-dos to completing essential tasks with precision and efficiency. Whether it's managing tasks within our various business ventures, basic office coordination or assisting with personal needs, your proactive approach will ensure that nothing falls through the cracks. By expertly managing and completing these tasks, you’ll be buying back time for the CEO to concentrate on what truly matters—propelling our company to new heights.

Qualifications

We're on the hunt for a standout personality and skill set over fancy qualifications. While experience is essential, we believe that the right attitude and traits often matter more than years on paper. You might have extensive experience, but if you don’t have the passion, adaptability, and drive that fits our dynamic culture, you will not thrive here.

We’re looking for someone who brings energy, dedication, and a proactive mindset to the table—traits that align with our high-performance environment. If you’ve got the experience and the right personality, you’re exactly who we want to hear from!

• Executive assistant with sales/account management experience or similar experience : You must have experience assisting a high level employee in an executive assistant role with a sales/account management background or similar. This role is a combination of effectively managing the executive's time combined with assisting in sales.

• High-energy and adaptable : You MUST thrive in a fast-paced, high-energy environment. Your ability to adapt quickly and handle unexpected challenges with ease is crucial for success in this role.

• Exceptional organizational skills : you possess a natural talent for managing time and tasks with precision. Your ability to juggle multiple priorities seamlessly and anticipate needs is second nature.

• Strong communication abilities : You excel in crafting clear, impactful messaging and handling high-stakes communications. Your knack for distilling complex information into concise insights ensures everyone stays aligned and informed - and you do not drop balls and have systems to ensure this. You also have client facing skills in roles similar to sales/account management.

• Proactive and resourceful : you take initiative and solve problems creatively. Whether tackling tasks within various business ventures or assisting with personal responsibilities, you’re always one step ahead.

• Attention to detail : you’re meticulous in your work, ensuring that no detail is overlooked. Your careful approach prevents issues from arising and keeps operations running smoothly.

• Passionate and dedicated : You’re deeply committed to the mission and goals of the organization. Whether you have one year or several years of experience, your dedication and drive are what truly set you apart.

• Tech-savvy : Proficiency with calendar management tools, communication platforms, chatGPT, and project management software is essential. Your tech skills will support your ability to manage and execute tasks efficiently.

• Team-focused : You work well within a collaborative culture, where mutual respect and a shared drive to achieve goals define success. Your positive attitude and willingness to contribute to the team’s success are key.

Additional Information

Interview Process

• Video Assessment - this is to show your energy and your vibe, and that you are tech-savvy enough to send a video in one shot.
• Interview 1 - Santiago, Senior Hiring Manager
• Interview 2 - Michael Bertoni, Founder/CEO
• Submission and Interview Setup

SaaS Talent is more than just a recruiting company. We're your hiring, business development, and growth partner with 25+ years of experience in SaaS and Tech that helps SaaS and Tech startups scale and transform their business. We've worked with 100+ companies and helped them achieve their talent acquisition, recruiting and business development goals.