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Position Description: Executive Director of Operations and Business Development, FL Reports To: Regional Vice President of Programs - Eastern Region FLSA Classification: Exempt Created: February 10, 2025 Revised:

JOB SUMMARY

Responsible for the operation of HEAVENDROPt, growth of IDD services, new business development, and the overall supervision of all current Florida state operations. Acts in accordance with the policies and directives of the Board of Directors and under the general direction of the President, with specific supervision by the Regional Vice President of Programs - Eastern Region.

ESSENTIAL JOB FUNCTIONS

● Oversee the daily operation of HEAVENDROPt, and Florida operations, with direct supervision of any Florida Executive Director. ● Expand the amount and type of IDD services provided in FL, in conjunction with the RVP. ● Grow and expand HEAVENDROPt, in conjunction with the RVP. ● To provide consultative services to other Executive Directors regarding staffing patterns, overtime management, program development, survey preparation, quality assurance audits, compliance plans and regulatory issues. ● Deal with management issues and trainings for Executive Directors in conjunction with the RVP of Programs. ● Work in conjunction with the RVP of Programs on standardization of organizational charts and positions ● Establish and implement policies and procedures which assure that the best interest of individuals served, staff, and facilities are served at all times. ● Provide financial information needed for preparation of annual budget and ensure that Florida operations are conducted within that budget. ● Review monthly financial statements and take appropriate action to address any budget variances. ● Maintain all records, funds, and statistics. ● Work in conjunction with Corporate Compliance to review licensing renewals and participate with preparation and actual surveys. Meets with licensing and other authorized inspection groups. ● Authorize purchases of supplies and equipment within established guidelines. ● Review oral and written reports of events and acts through verbal or written instructions on those matters, which require a decision. ● Ensure that all facilities comply with health and safety requirements. ● Review all case histories of referrals and makes appropriate recommendations in collaboration with support teams where applicable. ● Conduct interviews of both potential individuals served and staff as needed. ● Counsel with individuals served and staff on current problems and program execution. ● Promote favorable public relations. ● Develop and build relationships with local, and state legislators. ● Develop and maintain positive working relationships with relatives, contributors, volunteers, and board members. ● Provide a consolidated monthly operating report to the RVP of Programs. ● Coordinate with officials of state agencies when required. ● Supervise and evaluate administrative staff and key staff personnel. ● Represent the organization to parents and agencies and at civic functions, political forums, and other functions associated with matters pertinent to the field of developmental disabilities. ● Maintain a working relationship with the Finance and Human Resources department and provide requested information when asked.

QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE

● Bachelor’s degree in Social Work, Psychology, Special Education, Counseling, or a directly related field. Master’s degree preferred. ● Three (3) to five (5) years of relevant experience in the field of developmental disabilities. Previous experience as program administrator in a related health care field preferred ● Knowledge of administrative procedures and financial aptitude that will insure a fiscally sound division. ● Working knowledge of Windows 10, Office 2016 applications. Aptitude to learn other software programs as required for this position. Working knowledge of electronic health record systems

PHYSICAL REQUIREMENTS

● Constantly moves about to coordinate work ● Regularly works in fast paced environment with multiple task deadlines ● Regularly moves and positions objects weighing up to 25 pounds ● Occasionally exposed to viruses and infectious conditions ● Constantly alert and observant during working hours Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

SPECIAL REQUIREMENTS

● Ability to write and edit effectively; ability to communicate the written and spoken work with tact, diplomacy, and/or authority when necessary. ● Possess good organizational skills, able to meet deadlines, self-starter and able to work under pressure. ● Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts. ● Must be adaptable and have the ability to make decisions. ● Must have understanding, patience and tact in working with individuals served, their families or advocates and other agencies involved in providing supports for individuals served.

EMPLOYMENT VARIABLES

● Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. ● Must pass drug screen and criminal background check. ● Must be able to work some evenings when required. ● Some travel will be required.

WORKING ENVIRONMENT

● General office environment.