Executive Meeting Manager

FAIRMONT

Executive Meeting Manager

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    What you will be doing:

    Reporting to the Director of Group Sales, responsibilities and essential job functions include but are not limited to the following:

    • Direct and manage all activity related to the Sales department, ensuring all service standards are followed
    • Responsible for achievement of individual goals
    • Provide guidance and direction in the development of segment action plans
    • Be responsible for account management of key market segments
    • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
    • Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
    • Participate in select sales activities both on and off property
    • Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
    • Balance operational, administrative and Colleague needs
    • Consistently offer professional, friendly and engaging service
    • Confirm all event related information with clients
    • Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
    • Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
    • Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
    • Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
    • Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
    • Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
    • Follow departmental policies and procedures
    • Follow all safety policies
    • Other duties as assigned
    • Salary Range: $85,000 - $114,000 USD Gross Annually
  • Qualifications

    Qualifications

    Your experience and skills include:

    • Previous experience within sales required
    • Computer literate in Microsoft Window applications and/or relevant computer applications required
    • University/College degree in a related discipline preferred
    • Excellent communication skills, both written and verbal required
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to):

    • Frequent standing and walking throughout shift
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps

    Additional Information

    All your information will be kept confidential according to EEO guidelines.