Experience Specialist

Verizon Authorized Retailer - Wireless Zone

Experience Specialist

Stratham, NH +1 location
Full Time
Paid
  • Responsibilities

    We are looking for a high-energy, reliable individual with outstanding customer service skills to assist our Sales Associates when selling and helping our customers with their Verizon Wireless service and products.

    If you are outgoing with amazing energy and love to talk about cool technology. We have the job for you. As an Experience Specialist, you will get to know our communication technology inside and out, and you will be the one everyone else looks to when it comes to what's next in wireless and technology solutions. It is good to be the expert.

    Benefits/Perks

    Competitive hourly pay

    Periodic goal-based incentives in addition to hourly compensation

    Paid time off

    Huge discounts off Verizon monthly service plans

    401K with company match

    Medical Insurance

    Dental Insurance

    On-going training on the latest technology

    A fun, fast paced work environment

    A growing company with lots of opportunity

    Easily move into a Sales Associate position or to our Business to Business Sales Team

    Informative Training on the latest devices and new services

    Responsibilities

    Educating and engaging customers through product demonstrations

    Interacting with customers and providing prompt and courteous customer service to all customers in person or via phone

    Assist our tenured Sales Associates with all aspects of the sales process and customer service duties to enhance the customer experience

    Help with operational duties within the store

    Requirements

    Must be 18yrs old

    Works well with others in a customer service focused, friendly team environment

    Staying current on the latest data/entertainment technology and devices

    Working a variety of hours, including weekends, evenings, and holidays, involving occasional overtime

    Desired Qualifications:

    Some retail customer service or experience preferred, but not required

    About Us

    Wireless Zone®, A Verizon Wireless Authorized Retailer is the nation's largest wireless retail franchise with over 400 stores and growing. As a Verizon Authorized Retailer, Wireless Zone® combines the power of Verizon with the dedication of a locally owned business.

    Our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to taking great care of our employees, customers, and giving back to the community that supports us. We believe that with this philosophy our business will continue to thrive!

    E.O.E (Equal Opportunity Employer)

  • Locations
    Stratham, NH • Lee, NH