Benefits:

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

At Executive Home Care, we are committed to providing compassionate, high quality care to our clients. As a Client Coordinator, you will play a vital role in ensuring that each client receives the care they need, when they need it, and that caregivers are supported to deliver their best work. If you are passionate about home care and enjoy working in a dynamic, fast-paced environment, we encourage you to apply!

This position is a dual-role position responsible for managing client care coordination and scheduling caregiver shifts to ensure timely, efficient, and personalized services for each client. This role requires strong organizational skills, excellent communication abilities, and a commitment to client satisfaction. The Client Coordinator will serve as a central point of contact for both clients and caregivers, ensuring seamless operations and high-quality care delivery.

Key Responsibilities:

Administrative Assistant Tasks:

Answering and Directing calls

Create/build caregiver and client files

Manage daily care logs

Assist in filing of client or employee documents

Scheduling and Shift Coordination:

Schedule caregivers according to client needs

Communicate Schedule changes to caregivers and clients

Ensure all shifts are adequately staffed

Maintain ongoing communication with clients and families

Collaboration and Teamwork:

Work closely with the Administrative Team, Office Manager and Care staff to ensure smooth coordination of services.

Actively participate in staff meetings to provide guidance on any changes with staffing requirements/needs.

Qualifications and Skills:

Highschool diploma or equivalent

Experience with Home Care Scheduling software is preferred- ClearCare/Wellsky scheduling software.

Prior experience in Home Care Scheduling/Client Coordination preferred

Familiarity with healthcare regulations and experience working with elderly or disabled populations is a plus.

Excellent communication skills, both written and verbal

Ability to problem solve and think out of the box with resolutions

Working Conditions:

Part-time to start with the ability to go to Full-time for the right candidate

Monday Thru Friday

In person work location- no remote work