Experienced Dispatcher

Negoshian's Towing

Experienced Dispatcher

Newton, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.

    Shifts: 1st shift : 7a-3p 2nd shift: 3p-11p 3rd shift: 11p-7a

    All shifts can be Flexible

    Responsibilities:

    Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.

    Dispatch drivers to their destinations efficiently

    Prioritize calls dispatched to the drivers

    Knowledge of function and capacity of all equipment dispatched

    Ability to adapt to change, work under stressful conditions, and a fast paced environment

    Provide appropriate estimated and time of arrivals

    Maintain effective working relationships with co-workers and the general public

    Answering multiple phones lines

    Ability to defuse a stressful situation

    Qualifications:

    Proven experience in towing dispatching

    Excellent customer service skills

    Strongly skilled in organization and attention to detail

    Strong multi-tasking ability

    Excellent attention to detail

    Excellent communication skills

    Basic computer skills