Dental Insurance Coordinator:

Do you have a passion for helping people get the dental care they need? Do you have a knack for navigating insurance policies and maximizing benefits? Then we want you!

Our dental office is seeking a talented and driven insurance coordinator to join our team. In this role, you’ll have the opportunity to make a real difference in people’s lives by removing the barriers to dental care. With a supportive team, a dynamic work environment, and opportunities for advancement, this is an exciting opportunity to take your career to the next level.

We are looking to add a strong candidate who can work at the front desk and help us with phone calls, treatment planning/presentation, and insurance coordination. Dental background/experience is a plus. knowledge of Dental Insurances is required for this position. Looking for someone who is committed to the dental field and has a passion for it. Someone who can multitask and pay attention to detail. Someone who can make sure the day runs smoothly.

So if you’re looking for a fulfilling and challenging role, come join our team as a dental office insurance coordinator. Apply today and take the first step in making a positive impact on the lives of our patients!

Responsibilities

Verify patient insurance coverage before any procedures are scheduled, so you must have a strong understanding of dental insurance plans and policies

Educate patients on their coverage and explain patients’ dental benefits and any associated costs or limitations so that they understand what their insurance will and won’t cover

File insurance claims for patients, including all necessary documentation, and follow up on any issues that may arise during the claims process

Track insurance payments and ensure that patients are billed accurately for any balance due

Manage insurance provider relationships to ensure that claims are processed efficiently and patients receive the best possible coverage

Keep accurate records of patients’ insurance coverage and claims history, which may involve using electronic health record systems or other software

Handle patient inquiries and be prepared to answer patients’ questions about insurance coverage, claims, and billing, and provide exceptional customer service to ensure patient satisfaction

Overall, a dental insurance coordinator plays a crucial role in helping patients navigate their insurance coverage and ensuring that claims are processed accurately and efficiently

Qualifications

Dental insurance knowledge: The coordinator should have a strong understanding of dental insurance plans and policies, including coverage, benefits, limitations, and billing practices

Communication skills: You should be able to communicate clearly and effectively with patients, insurance providers, and other members of the dental team, both in person and over the phone

Attention to detail: You must be detail-oriented and able to manage multiple tasks and priorities simultaneously, while maintaining accuracy and consistency

Customer service skills: You should have a friendly and approachable demeanor, and be able to provide exceptional customer service to our patients

Organizational skills: Need to be highly organized, with the ability to maintain accurate records, files, and documentation, and manage the claims process efficiently

Technology skills: Should be comfortable working with electronic health record systems, dental software, and other technology tools that may be required for the job

Dental office experience: The coordinator should have experience working in a dental office or healthcare environment, with a good understanding of dental procedures, terminology, and best practices

Overall, a successful dental insurance coordinator should have a combination of dental knowledge, communication skills, attention to detail, customer service, organizational skills, technology proficiency, and dental office experience to effectively manage insurance claims and support patients’ needs.

PREFERRED QUALIFICATIONS:

Knowledge of Dentrix is required

Spanish or Portuguese would be a plus

Open to travel to our Hunters Creek location if needed

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job