Benefits:

Company parties

Competitive salary

Flexible schedule

Training & development

Your Purpose:

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Perks and Benefits:

We are one of the most engaging, fun and successful Jackson Hewitt franchises in the country

We offer very flexible shifts that work around your schedule. Days, Evenings, Weekends, Weekdays, Full-time or Part-time

Overtime is available during tax season

We offer Employee Discounts - File your personal tax return for FREE using our software

Our Mentoring Program is run by a 27-year Certified Public Accountant and successful business owner

We have a clear career path with very obtainable goals

Continuing Education Credits are included as part of the training program

Paid Training for Software Course

We share our success with employees in the form of seasonal bonuses

Tax preparers are at the center of our work environment and we do everything possible to support their needs and goals

What you’ll do here:

As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms. You will also provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.

Conduct face-to-face tax interviews with clients.

Generate business growth, increase client retention, and offer additional products and services.

Answer client calls via our national call center routing system.

Answer tax related questions and provide future tax planning to clients in a timely fashion.

Collection and processing of clients’ payments while ensuring timely deposits.

Marketing and business generation efforts.

Support office priorities through teamwork and collaboration.

Mentor and support teammates, providing guidance and in some cases acting as a lead.

This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the tax business.

Skills you’ll bring for success:

2+ seasons of previous tax experience

Experience completing individual, trust, &/or partnership tax returns

Passion for providing extraordinary customer service

Excellent communication and interpersonal skills

Successful completion of the Jackson Hewitt Tax Knowledge Assessment

Experience working in a fast-paced environment

Strong attention to detail and accuracy

Bachelor’s degree in accounting or related field preferred

Field Instructor, Remote Support, or Call Center certification a plus

Tax planning and audit support experience preferred

Bachelor’s degree in accounting or related field a plus

CPA or Enrolled Agent license is a bonus

PTIN Certification: Yes

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.