Benefits:

401(k)

401(k) matching

Company parties

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Fast growing local Heating and Cooling company is seeking a Customer Service Representative to join our office support team. This is a perfect career for someone who has excellent work ethic and on time record. We would prefer someone who has experience in customer service and dispatching, who has worked in an office setting and knows the local area but it is not required. This is a full time position with a 401K, Medical and dental benefits and PTO. Pay rate starting at $19 and up depending on experience. Service Titan software experience is a plus

Daily Duties

Provide fast, friendly customer service to our customers

Answer incoming calls and emails related to service or billing

Make outbound calls to book, confirm and follow-up completed appointments.

Schedule service/estimate appointments in a timely manner

Other assigned duties as directed by management

Key Competencies:

Honesty and integrity

Able to take direction and quickly learn new processes and services offered by HVAC Comfort

Able to work well under pressure

Career-minded, with excellent customer service skills

Ability to multitask

Physical Requirements:

Must be able to sit for long periods of time

Must be able to work varying shifts during peak seasons.

Hours are Monday-Friday 9am-5pm and rotating Saturdays 9am-5pm

Applicants for positions are subject to a new hire drug screen & background check. We are a Drug-Free Workplace.