Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Job Description:

We are looking for a highly organized and proactive Export Operations Coordinator to join our team. In this role, you will oversee the entire export process, ensuring shipments move efficiently and in compliance with all international trade regulations. You will work closely with carriers, customers, and internal teams to manage export documentation, logistics coordination, and customer service.

Key Responsibilities:

· Handle end-to-end export operations for air and ocean shipments.

· Book shipments with carriers and coordinate with agents and customers.

· Prepare and review all necessary export documentation, including bills of lading, commercial invoices, packing lists, and AES filings.

· Ensure compliance with U.S. export regulations, including EAR and ITAR, as well as international trade laws.

· Track shipments and provide timely updates to customers.

· Work with customs brokers and overseas agents to ensure smooth transit.

· Negotiate rates with carriers and agents to optimize costs.

· Maintain accurate records and documentation for audits and reporting.

Provide top-tier customer service, addressing any issues that arise during the export process Qualifications:

· Experience: At least 1 year in export operations within a freight forwarding or logistics company.

· Knowledge: Strong understanding of export documentation, Incoterms, and compliance regulations.

· Technical Skills: Proficiency in Microsoft Office (Excel, Word, Outlook); experience with CargoWise is a plus.

· Attention to Detail: Ability to manage multiple shipments accurately and efficiently.

· Problem-Solving: Strong ability to troubleshoot shipment delays, customs issues, and carrier coordination.

· Communication: Excellent verbal and written communication skills for working with clients and international partners.

· Security Requirement: Must be able to pass a formal TSA background screening as required for handling air cargo.

· Language: Fluency in English is required, knowledge of additional languages is a plus