The schedule for this position is Sunday-Tuesday and every other Saturday 6:00 PM-6:00 AM

As an Extended Coverage Representative, you will be helping customers move their inventory by identifying and providing logistics solutions. You will be managing existing customer accounts, negotiating rates based on market trends, identifying, and resolving issues. At Covenant Transport Solutions, we are committed to servicing our customers and exceeding expectations Our team members are trained to see the world through the eyes of our customers and transcend the investment of a traditional broker relationship.

Responsibilities

• Proactive and diligent execution of on-time tracking and tracing for all shipments in transit.
• Disseminate relevant and accurate tracking updates to internal team members.
• Continuous maintenance of internal and external platforms with updated shipment details as required.
• Communicate with drivers and carriers load requirements and details to ensure a successful lifecycle from dispatch to delivery with little to no issues.
• Field any and all inquiries from customers and/or carriers regarding the status of a specific shipment.
• Gather driver information and perform check calls as needed (i.e Dispatch, pick up/arrival, pickup/depart, in-transit, cosignee/arrival, cosigness/depart).
• Update tracking information in shipments.
• Track and update location, dwell time, and monitor utilization for our customers that require trailer pool management.

Qualifications

• Fast-paced and able to multitask in a high-pressure environment.
• Ability to take verbal/written instruction and execute with confidence.
• Skilled in negotiation strategy.
• Ability to work as a team or independently.
• Skilled in Microsoft Office Suite.
• Ability to manage time effectively and efficiently.
• Strong organizational skills and ability to focus on multiple projects at once.
• Bachelor’s Degree or relevant equivalent experience required.
• 3+ years' experience in Carrier Sales or Carrier Management preferred.

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

Pay Range: $40,000.63 -$62,120.37

Pay Grade: 6

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer

M/F/Disability/Veteran

VEVRAA Federal Contractor