Job Description

As an External Service Technician, you will:

• Perform scheduled preventative maintenance onsite at customer sites.
• Travel to scheduled service calls.
• Calibrate crimpers at customer sites.
• Respond to emergency service calls at customer sites within a 48-hour timeframe.
• Partner with the Service team to answer internal service calls.
• Schedule trips to customer sites, book travel accommodations, and follow the Expense Reporting policy to properly account for expenses.
• Using parts list, assemble individual travel kits for use at customer sites.
• Continuously seek opportunities to expand the external service program.
• Perform additional ad hoc assembly tasks as assigned.

Hours: 7:00am – 3:00pm with possibility of overtime approximately 5-10 hours per week depending on travel.

Air travel required approximately 50%. Remaining working time will be spent working onsite at the Valparaiso plant.

Qualifications

BASIC QUALIFICATIONS

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Minimum of 2 years in a service technician role, preferably in a manufacturing environment.
• Ability to lift up to 40 lbs.
• Willingness to work 8-hour shift plus overtime as needed.
• Intermediate computer skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Continental is not able to pay relocation expenses for this opportunity.

PREFERRED QUALIFICATIONS

• Ability to perform tasks outside of department as needed.
• Experience operating a forklift, pallet jack, and/or hoist.
• Experience working with assembling components.
• General understanding of basic safety procedures.
• Experience with SAP.

Additional Information

All your information will be kept confidential according to EEO guidelines

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

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