Job description
Are you ready to take your fitness career to the next level?!
If so, F45 Training's Studio Manager role might just be the place for you!
We are currently seeking a high energy, detail driven, BADASS EXECUTOR with tons of customer service experience, sales experience and management experience to join our WORK FAMILY as a Studio Manager. A-Players only considered. You must love being the best part of someone's day and at the same time be capable of getting them caught up on their billing. We work HARD but we love our community and our jobs!
As the Studio Manager, you will be responsible for helping our fitness studio grow and maintain our status as one of the top performing F45 studios in the country!
Ideal candidates should be a PRO at detail oriented tasks and will act as the bulldog that gets things done! Our team is purposely built with folks who GET energy from the work they do, and we will only consider candidates who are that way too!
P.S. Multilingual speakers are a bonus!
P.P.S. Proximity to North Shoal Creek area and owning a car is highly preferred.
P.P.P.S. Must be fluent in Google Drive, Sheets or Excel, and other common office software.
P.P.P.P.S. If you are still reading this, you know you want to apply! LET'S FREAKIN GO!
As Studio Manager, you will run all front-of-house fitness studio operations. You will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader.
Essential Duties and Responsibilities:
Manage and oversee all day-to-day operations and overall studio performance.
Maintains accurate records using established sales and tracking systems to properly manage and exceed all sales and operational budgets.
Help create an annual marketing plan for social media, digital/print marketing, and community events
Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls
Establish and maintain an effective referral program
Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff.
Gives studio tours
Follow up and follow through activities with all prospective clients through email, phone and social media
Proper onboarding of all new members
Ensure studio branding by adhering to company guidelines and values
Maintain a strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week
Maintain top-notch cleanliness, appearance, and organization of the studio and inventory
Help recruit, hire, train and deliver the onboarding program for all staff
Create and post daily/weekly social media posts
Job Qualifications:
Bachelor's Degree or equivalent work experience
Must have a Personal Training Certification through a nationally recognized organization
Must have CPR/AED/First Aid Certification
2+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
2+ years of proven sales leadership in the Health & Fitness industry required
Excellent verbal and written communication skills
Strong ability to multi-task and stay organized
Ability to function well in a high-paced environment
Proficient in Microsoft Office Suite, Google Drive, Mindbody Online as well as various social media platforms
Ability to work and function in a team environment
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Ability to work independently and collaborate with Studio Owner, Sales Associates, trainers and clients
Highly organized with the ability to prioritize and meet deadlines
Benefits:
Free Membership at F45
Competitive salary and bonus structure
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.