Job Description

Housekeeping Room Attendant
You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Primary Duties:

• Service all rooms assigned on device
• Change all linen that requires changing while also respecting the conservation card program
• Provide all rooms with the following unless otherwise; trash removal, bed linen change, terry change (unless conservation card states otherwise), replenish bathroom amenities, clean and disinfect shower/tub/toilet/sink, vacuum room, dust throughout, verify behind bed/tables, chairs for any dropped item, replenish any other item that may need replacement throughout the room (directory, drawers, closet), remove any black marks on the wall
• If room is occupied, tidy up guest items
• Ensure that all linen and terry are without stains and rips
• Bring all trash to the service area in large clear bag
• The amount of items per room is properly placed; as stated in the standards (LQA)
• Advise the department if the room needs special attention; smell too strong, damages encountered, more than the norm in the room, smoking guest, guest who may have a pet, sensitive items left behind, blood on linen
• Bring all dirty linen to the closet
• Make sure the right chemicals are being used for the right areas of the room
• Ensure that room entry door is closed at all times
• Ensure that all outlets are in working order
• Make sure that all electronic items are in working; television, radio, lights, coffee maker, speakers, A/C,
• Call security if safe is closed and needs to be unlocked
• Bring down any lost and found and make sure that items are properly dated, signed and room numbered
• All phones and keys need to be returned and signed in before leaving for the day; anything forgotten, needs to returned immediately
• Never open the guest entry door to anyone; attendant needs to call security
• Always greet guest by name and make eye contact; whether it be in the room or in the hallway
• Make sure that grooming standards are followed and represented daily
• Basic knowledge of safety & security
• Other duties as assigned

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Standing and walking for long periods
• Attention to detail a must
• Organized
• Able to speak and understand basic English
• Be a team player
• Able to use an Apple/Android device
• Knowledge of chemicals and their use
• Knowing that grooming standards are a must and need to be followed
• Knowing when to recognize that room should not be sold due to damage, smell, or other maintenance issues

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Additional Information

Pay: $25.12

Schedule: (Flexible)