Qualifications
- 3+ Years of previous leadership experience required, preferably in luxury setting
- Previous Opera Cloud Property Management System experience preferred
- Previous experience in handling emergency protocols required
- Computer literate in Microsoft Office applications required
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- Strong interpersonal and problem-solving abilities
- Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previously demonstrated leadership skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
- Proven record to coordinate a department to make gains towards targeted GSI, GOP, EEI results
- Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination
- Ability to analyze data and trends and create strategies for improvement
Additional Information
What is in it for you:
- Salary Range: USD $76,000 to $85,000
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.