Benefits:

Company parties

Competitive salary

Paid time off

Training & development

Wellness resources

The Field Service Technician plays an important role at Fromagex. He will be responsible for implementing projects at customer sites. Working in partnership with manufacturers and the project manager, he will participate in the technical study of the equipment on site, find a solution if there is a problem and validate the local requirements and compliances.

Main Responsibilities:

Start-up and maintenance

Ø Manages equipment start-up, resolves issues to meet performance commitments; handles production follow-up and problem resolution.

Ø Provide service proposals based on equipment requirements; prepare orders and assemble components and parts;

Ø Provide Service on request: site surveys, PI&D implementation, maintenance and troubleshooting.

Spare parts service

Ø Coordinate and adapt the product for the North America market with the product manager;

Ø Provide support for equipment homologation with the relevant authorities;

Ø Select upstream part components for manufacturing equipment;

Ø Manage spare parts requests: selection, procurement and stock control before shipment to the customer.

Job Requirements:

Ø Degree or technical certification;

Ø Significant experience in electromechanics and pneumatics;

Ø Basic principle of automation;

Ø Fluent English, French and Spanish (a plus);

Ø Proven Field Service experience;

Ø Ability to troubleshoot, test, repair and maintain technical equipment;

Ø Proficiency in Autocad, Solidworks or other tecnical drawing software;

Ø Experience in food industry; cheese industry (a plus);

Ø Request to travel in the USA, Canada and Europe;

Ø Ability to work independently and take measured initiative;

Ø Ability to support a remote team. Ø Ability to travel from time to time (USA, CANADA or EUROPE)

Flexible work from home options available.