FOH HOURLY MANAGER

The Hourly Manager position is responsible for effectively managing operations including dine in, take-out and delivery service as it pertains to the Easy Tiger guest experience. The Hourly Manager will also act as a brand representative by reinforcing the company goals, vision and mission statement while ensuring Easy Tiger’s standards of quality, experience and service are accomplished.

Additionally, the Hourly Manager is responsible for keeping the leadership team promptly and fully informed of all significant matters (i.e. issues, challenges, unusual matters and anything that could better overall operations/financials/guest experience) and takes prompt corrective action when necessary or suggests alternative courses of action. They are also responsible for creating and maintaining a positive and professional working relationship with all staff members to foster and promote a cooperative and harmonious working climate, which is conducive to maximum staff morale, productivity and efficiencies.

Reports to: General Manager Employment Status: Full-Time, Hourly

RESPONSIBILITES:

Manages front of house team during scheduled floor shifts ensuring that all store operations are running smoothly

Engages with guests during floor shift striving for 100% table and bar touches with a strong emphasis on guest satisfaction

Oversees all aspects of service team operations including, but not limited to managing the floor, delivery and curbside operations (at applicable locations), communicating staffing needs, scheduling, inventory, facility maintenance, continued staff education and training, maintaining opening/running/closing duties.

Practices responsible alcohol service and expects/ensures the same from staff

Holds staff accountable for maintaining a high standard of service by following Easy Tiger Steps of Service guidelines

Works with management/hourly staff to ensure P&L execution and meeting or beating labor and product cost

Controls inventory and preparation levels to minimize overstock items and waste

Maintains and oversees cleanliness, organization and proper maintenance of FOH Facilities

Conducts staff meetings when necessary, shift meetings every day and keeps staff informed on new developments and upcoming events

Maintains current Food Handler and TABC certifications for staff and managers

REQUIREMENTS:

High School Diploma/GED or equivalent combination of education and experience

Two (2) years minimum as Manager at a full-service restaurant

Current Texas Food Manager and TABC certifications

Open availability; we are open early mornings, nights and weekends

Proven leadership and motivational skills

Displays a professional appearance and is a positive role model within the restaurant

Strong verbal and written communication skills

Excellent guest relations skills

Basic computer knowledge (Microsoft & Google Suite) and office skills

Ability to lift 50+ lbs, and carry or pull objects that may be heavy

Ability to work standing for 8+ hours

Ability to perform other job duties as they arise

Benefits:

Health, Dental, & Vision Insurance (for eligible full-time employees)

Free Shift Meals

Friends and Family Meal Discounts

Opportunities for Career Advancement

Must be eligible to work in the United States. Easy Tiger is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics.