Job Description: Front of House Manager with Wine Knowledge
You'll lead daily opening and closing duties. Opening activities include managing the floor and ensuring restaurant is prepared to welcome guests. Closing activities include managing the floor until the last guests leave and then closing duties. You will be responsible for maintaining, our standards of practice, cleanliness, and overall care of the restaurant. You will report directly to the General Manager and follow guidance and lead in adherence to company standards.
Service:
Create Floor Charts and assign sections
Manage team member productivity
Assign deep cleaning tasks
Balance workflow
Balance number of seats per team member
Make sure that the entire restaurant is detailed, stocked and ready for service at all times.
Make cuts, and assign breaks as needed
Uphold the standards and practices of Juliet Italian Kitchen at all times.
Support and lead servers, server assistants, and bar staff
Delegate priorities to team members as needed
Make sure food is always up to our standards, garnished and served properly.
Make sure all drinks, and wines are served correctly.
Complete and review all checklists for all positions, including your own.
Help ensure that all BEO s are accounted for and executed correctly.
Financial:
Perform Close of Day and make sure deposit is accurate.
Handle all Cash and make sure everything balances.
Make sure that everyone is clocked in correctly and that they clock out.
Assign counts and 86 s to items in Toast
Make Change Orders
Take Deposits and Change Orders to the bank when needed.
Make purchases such as glassware, silverware, flatware etc...
Keep an inventory of paper goods and products.
Maintain relationships with Vendors
Administrative:
Restaurant key-holder
Hire and On-Board team members into R365/Toast.
Schedule within the needs of the restaurant for the following schedules: Servers, Bartenders, Hosts and Bussers.
Keep track of time off requests and team member availabilities.
Write up or issue verbal warnings for team members as needed.
Terminate team members when necessary.
Maintain Staffing Pars for all FOH team members.
Interview potential new hires
Work with Trainers on maintaining training materials
Perform reviews with team members after 60 days of employment.
Perform reviews with team members annually.
Sign for Deliveries when appropriate
Attend weekly manager meetings.
Maintain Organization of paper products, checklists, and training files.
Put away paper orders and keep the office clear of boxes.
Place orders for ABCO, Texas Coffee Traders, Ben E. Keith, Austin Paper Company, and Prudential Overall Supply.
Must be able to lift up to 50 lbs.
Must be able to work on your feet for extended periods of time.
Must be able to open and close including weekends and any holidays the restaurant is open.
Job Type: Full-time
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Experience level:
2 years
Restaurant type:
Bar
Casual dining restaurant
Weekly day range:
Every weekend
Ability to commute/relocate:
Austin, TX 78704: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Driver's License (Preferred), TABC Certification, Food Handler’s Certification
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location:
In person