FOH Manager

Player's Pub & Grill

FOH Manager

Prospect Heights, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Free food & snacks

    Paid time off

    Our ideal candidate is someone that LOVES this industry, has experience in shift leading, is strong minded and logical, expresses excellent team building and management skills and someone looking for a career/long term employment in this industry.

    WE OFFER COMPETITIVE PAY, GREAT ENVIRONMENT, CLOSED ALL MAJOR HOLIDAYS (AN INDUSTRY RARITY), AND PTO

    Responsibilities

    Delegate tasks to restaurant staff and supervise their performance

    Train new hires and inform staff of new policies

    inventory and ordering, as needed

    Manage dining reservations

    Help staff resolve on-the-job challenges

    Balance the cash at the end of the shift

    Essential Cleaning duties

    Ensure client satisfaction and gracefully handle any complaints

    Open and/or close the restaurant

    Inform the next Shift Manager about pending tasks

    Report maintenance and training needs

    Skills

    Proven experience as a Shift Manager or relevant role in a restaurant

    Good knowledge of restaurant operations

    Availability to work different shifts, including nights and weekends (holidays are mandatory)

    A customer service approach with the ability to manage complaints with professionalism (Customer is always right motto)

    Excellent organizational skills

    Team management abilities

    Logical decision making and maintaining team structure

    Duties include:

    Overseeing all restaurant operations, guest and staff relations, staffing, scheduling, serving, delegating tasks to restaurant staff, table touching, guest relations, controlling ambience, ensuring compliance with safety regulations, ordering, inventory, social media posting.

    Sign-on Bonus Available Salary Position Available