FOH Shift Leader

Republic Chophouse

FOH Shift Leader

Green Bay, WI
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Tuition assistance

    FOH Shift Lead We are looking for an experienced restauranteur to join our team! You will be helping to create exceptional experiences for our guests by assisting in all positions front of the house related. You will oversee all aspects of our guest facing operations, including supervising the waitstaff, hosts, expo, and bar staff ensuring smooth service while maintaining high guest satisfaction standards. Enjoy your day, shift starts late afternoon, home in time for a good night's sleep.

    Responsibilities:

    Ensure guests receive a warm welcome and attentive service throughout their experience

    Manage reservations and seating arrangements

    Respond to guest complaints and promptly resolve issues

    Monitor guest satisfaction and implement improvements as needed

    Oversee daily cleanliness of dining rooms and bar

    Assist in FOH positions when needed - host, bar, and expo

    Maintain a working knowledge of food and drink menu items, promotions, ingredients, and prep time

    Attend all scheduled employee meetings and trainings and offer suggestions for improvement

    Qualifications:

    3-5 years restaurant experience required

    Ability to walk and carry food trays

    Ability to effectively listen to and respond to guest requests

    Able to communicate effectively with all departments

    Must have courteous and professional demeanor

    Ability to multitask efficiently

    Able to operate a point-of-sale system

    Basic knowledge of service procedures with a focus on true hospitality

    Excellent communication and interpersonal abilities

    Knowledge of restaurant operations and procedures

    Ability to work evenings and weekends, Sundays are a must