Expeditor- Norwood

Ford's Garage Norwood

Expeditor- Norwood

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Reports to: General Manager/Department Manager

    Job Summary:

    Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. Expeditors are responsible for ensuring that all food orders are prepared within a timely manner and according to guest special requests and company recipes. Communicates with the service and heart of house teams to expedite all food deliveries to to-go, dining room, and bar areas.

    Responsibilities and Duties

    • Believes in and follows all Employee Handbook standards and expectations.
    • This position requires attendance as scheduled and policy and procedure complianc.
    • Perform opening set up, running side work and closing duties.
    • Maintain a neat and orderly work area. [KR1]
    • Perform job functions with accordance to performance standards.
    • Perform other related duties as assigned by the General Manager/Department Manager.
    • Work with "team work" always in mind.
    • Ensure the highest quality preparation and presentation of food items.
    • Serve hot food hot and cold food cold every time.
    • Manage the preparation of all re-cooks and special order requests.
    • Expedite the service of food to to-go, dining room, and bar areas.
    • Utilize the expo tickets effectively in order to maintain the flow of service, control cost/waste, and build sales.
    • Organize the table orders in the expo area according to the tickets.
    • Complete specific side work and station maintenance.
    • Follow all safety and sanitation guidelines at all times.
    • Support the service team in a way as to create new and repeat business and avoid guest complaints.

    Minimum Qualifications

    • Kitchen experience required, preferably in a high-volume atmosphere

    • Knowledge of basic restaurant hospitality and fully engaged, service minded attitude

    • Food Safety certification, as state law requires

    • Good hearing for safety and accurate communication (with or without accommodation)

    • Must be able to read, write and speak in English

    • Must have reliable transportation to and from work

    • Basic computer usage skills

    • Organization and Time Management Skills

    • Must be alert to the Team member and Guest's needs

    • Must possess Excellent Communication Skills

    • Must possess strong leadership abilities

    • Must possess valid food safety certification or any other food/alcohol certification if required by state law

    • Compliance with our dress and appearance policy including black slip resistant shoes

    • Ability to pass general information and department test (test score of 90% of higher)

    • Able to lift at least 50 pounds

    Physical Qualifications

    • Prolonged periods standing

    SUPERVISORY RESPONSIBILITIES

    This position does not include any supervisory responsibilities.

    [KR1]Mentioned in compliance of dress appearance policy…