Job Title: Franchise Sales Director
Department: Sales Position Reports to: CEO
Employment: W2 Full-Time, Salaried, Exempt
Location: Remote, FL residents only.
You’re here! This can only mean one thing; you want to add a bit of SPICE to your life! At The Spice & Tea Exchange®, our mission is to Create and Share the Experience of a More Flavorful Life. Are you the best at what you do and want to love where you work? We are currently seeking an ambitious goal driven sales leader to join our team. The ideal candidate will be a on-hands leader that has deep experience and passion for franchising. If this sounds like you, come grab a seat at our table! Apply now, and let your culinary imagination run wild with us!
Objective: The primary responsibility of the Franchise Sales Director (FSD) is to oversee the growth of The Spice & Tea Exchange® (TSTE®) franchise and the franchise development team. The successful candidate will oversee The Spice & Tea Exchange® franchise development operations and drive significant volume growth while still meeting quality standards through the vetting process. The FSD will mentor and guide their team in the selection process, participate in contract negotiations and administration, Discovery Day, and support the transition of new Franchisees over to the Franchise Operations team for strategic site selection.
Essential Functions & Responsibilities:
Lead and oversee Franchise Development operations, guiding potential franchisees from initial contact to successful onboarding.
Partner with the CEO to manage and refine the Franchise Disclosure Document (FDD).
Collaborate with the executive team to attract high-net-worth individuals for Area Development Agreements across the country.
Develop and facilitate multi-unit growth opportunities.
Create and implement a strategic plan and roadmap for expanding into international markets, transitioning from a domestic-only focus to global opportunities.
Cultivate and mentor a high-performing sales team to ensure the future success of TSTE®.
Direct the strategic development of leads and SEO for Franchise Sales.
Oversee the annual Franchise Sales budget and manage departmental operating expenditures (OPEX).
Align sales KPIs, strategies, and processes with executive management to ensure cohesive growth initiatives.
Work alongside the TSTE® Marketing, Wholesale, and Creative teams, as well as third-party vendors to design and implement sales collateral that aligns with sales objectives.
Uphold all sales-related legal and regulatory guidelines, ensuring compliance for TSTE®’s brand integrity and operational effectiveness, covering documentation related to the FDD, Franchise Agreement, and Operations Manual. Identify and implement process improvements to enhance departmental efficiencies proactively.
Assist the Franchise Sales Manager and Site Selection Manager in scouting potential locations for franchise operations.
Knowledge and Job Requirements:
A minimum of 5 to 7 years of Sales Director experience in Franchising, preferably in Specialty Retail.
Proven success in Franchise expansion efforts and Lead Generation through strategic Marketing.
Strategic and conceptual thinker with the ability to develop data-driven strategic plans and directly implement tactical plan elements.
Strong knowledge and ability to articulate all components of FDDs and Franchise Agreements.
Financial acumen and analytical skills with a strong understanding of unit economics; ability to articulate the impact of key drivers of unit economics and return on investment.
Resiliency, adaptability to change, and comfort with ambiguity; propensity to embrace change and make improvements to practices.
Strong collaborative leadership skills (lead by example) with the ability to communicate and work effectively with all levels of corporate and different departments, partners, and vendors.
A hands-on, “roll up your sleeves” proactive approach with personal qualities including a high level of integrity, sense of urgency, accountability, calm under pressure, innovative thinking, and humility.
A “Brand Ambassador” who represents the brand and the organization in a positive light, utilizing all available resources to make a lasting and favorable impression in full alignment with The Spice & Tea Exchange® core values.
Ability to travel up to 30% or as the role demands.
Physical Requirements to perform the essential functions of this job:
Lifting up to 25 lbs.
Ability to operate all office machines.
Ability to travel by air, vehicle, or other cost-effective means.
Withstand long periods at a computer.
While we will make every attempt to provide reasonable accommodation, such accommodation may not alter the fundamental requirements of the job, cause undue hardship, safety risk, or interfere with the ability to perform essential functions. We appreciate your understanding and look forward to supporting your needs within the scope of our commitment to compliance with the Americans with Disabilities Act (ADA) and other applicable laws.
Core Values:
Commitment; passionate communicator, relationship builder, open minded.
Detail Oriented; organized, focused, high quality of work.
Continuous Improvement; performance awareness, goal-oriented, creative mindset, efficient.
Innovation; continuous industry awareness and development.
Adaptable and resourceful.
Determination, results driven.
Proactive; bias for action.
Teamwork; team-oriented and eager.
Enthusiastic about food and beverage.
Spicy Perks:
Medical, dental, vision and other ancillary benefits.
401k plan + company match.
Flexible spending account (FSA) for medical and/or dependent care.
100% Company paid Basic Life and AD&D insurance.
Paid time off (PTO) during first year, following 90 days of employment.
7 Paid Holidays.
Employee product discounts.
Quarterly “Create & Share”, free product gifts.
Annual “Holiday Bucks” with access to select personalized gifts for yourself or loved ones over the Holidays.
Equal Employment Opportunity Statement
The Spice & Tea Exchange® provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Company prohibits discrimination and harassment of any type.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Drug Free Workplace: The Spice & Tea Exchange® is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result.
This is a remote position.