FRONT DESK RECEPTIONIST - POSITION SUMMARY

We are seeking a dedicated and personable Front Desk Receptionist to join our college's administrative team. The receptionist will serve as the first point of contact for students, staff, faculty, and visitors, ensuring a welcoming and professional environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

REQUIRED QUALIFICATIONS ● Minimum two years of customer service experience ● Proficiency in basic computer software (including Mac) ● Excellent oral communication skills

PREFERRED QUALIFICATIONS ● Associate’s degree or higher ● Two years experience working in higher education

Characteristics of a successful candidate: ● Integrity, kindness, and paying attention to detail are a must. ● Ability to serve with agility; important to lead, listen, and serve with a high level of energy. ● A commitment to practicing open communication and inspiring trust. ● Desire to collaborate with colleagues and engage in a culture that rewards teamwork. ● Demonstrated sincere enjoyment from working in support of students.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Performs receptionist duties by greeting college employees, students, and visitors, directing them to the appropriate offices or persons, providing factual information or materials to routine inquiries (within the capability to do so and within prescribed policies), answering the telephone, taking messages or routing calls according to office procedures utilizing organizational familiarity and necessary discretion, making appointments as appropriate.

2. Distribute incoming correspondence to appropriate office personnel, students, and|or faculty by receiving, sorting, opening (as appropriate), and routing correspondence according to prescribed office procedures and guidelines.

3. Prepares outgoing correspondence for mailing by addressing envelopes, affixing the correct postage on the envelopes, and verifying the completeness of the correspondence before sealing.

4. Prepares and|or completes standard forms by performing basic keyboarding.

5. Maintains accurate information and records relating to the functions of the office either by performing basic records maintenance of alphabetical, chronological, and|or numerical files or by performing basic keyboarding for data entry of information into an established database.

6. Provides required or requested documents by operating photocopier equipment and|or standard office machines, collating and assembling printed or copied materials such as reports, bulletins, articles, and orientation documents, and delivering finished materials as directed.

7. Processes funds associated with the operation of the office or department by receiving such funds as are appropriate, documenting their receipt, properly accounting for and safeguarding the funds while kept, and delivering the funds to the designated office for final disposition.

8. Exercises discretion in the performance of assigned duties by being knowledgeable of college and|or departmental policies regarding confidential materials and information and complying with such policies when handling confidential items or providing information to college employees, students, or the public.

9. Provides office personnel with necessary supplies and maintains sufficient on-hand items for future use by ordering, receiving, sorting, storing and distributing basic office supplies and equipment.

10. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

11. Contributes to the overall success of the college by performing other essential duties and responsibilities as assigned by the immediate supervisor.

12. Ability to multitask effectively in a fast-paced environment.

Benefits, Time Commitment, and Rate of Pay: ● Benefits: 10 days PTO first year, 11 paid holidays. Medical|Dental|Vision and Simple IRA Plan benefits are offered. ● Rate of Pay: Commensurate with experience. ● Work Hours: 40

This is a campus-based position in Nashville, TN. NO PHONE CALLS PLEASE. About Us: Nossi College of Art & Design, was established in 1973 and is a nationally accredited institution. Focused on the creative arts technology, business, culinary, and marketing, we prepare creatives for successful careers.