Job Description

Completes all set-up and closing duties in a timely fashion according to Banquet Event Order. Observes diners to respond to additional requests and to determine when meal is completed.

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence are paramount
• Must adhere to Blue Chip Policies and Procedures at all times
• Serves all guests according to established standards of quality
• Completes all set-up and closing duties in a timely fashion according to Banquet Event Order
• Adheres to food and beverage policies and procedures and state liquor laws
• Relays all guest compliment/complaints to appropriate supervisor
• Observes diners and responds to additional requests and to determine when meal is completed
• Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Performs all relative miscellaneous duties as directed by supervisor/manager.

Qualifications

• Must speak, understand English
• Communicate (hear, speak, read, and legibly write in English) with and promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests
• Shift assignments may be irregular, and will cover days, nights, weekends and holidays
• Ability to handle all types of guest related situations
• Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Prior experience in banquet serving or group food handling preferred
• Personable customer service attitude with organizational ability to handle multiple priorities simultaneously
• Must present a professional, well-groomed appearance
• Must be able to obtain an ABC liquor permit
• Responsible for keeping all licenses and permits current

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.