Job Description
Are you looking to join a company at the forefront of innovation and transformation? Look no further than Talan!
We are seeking a talented FX Application Support to join our team and work on FX IT projects. The ideal candidate will have expertise and be passionate about developing new features on Trade and Market Access Platforms.
As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment.
If you are a skilled Support Engineer with a passion for finance and technology, we encourage you to apply for this exciting opportunity. Join us and take your career to the next level!
_ Role and responsibilities_
The candidate should have experience in supporting electronic execution and/or algorithmic trading systems and users of those systems. The ideal candidate will be required to perform L1 and L2 support of electronic trading and execution systems, monitor and troubleshoot trades on electronic trading systems and work in a 24 hour electronic global trading support team using the follow-the-sun support model. Further to this, the ideal candidate will be involved in all technical aspects of the trading system and client support interactions. The main responsibilities include:
• Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive)
• Static data management (Counterparties, Currencies etc)
• Ensure platforms admin in relation with system providers, both internal and external.
• Dealing with STP (straight thru processing) issues.
• Incident Management
• Manage customer relations when dealing directly with both internal and external users of the systems.
• Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)
• Liaise with users and developers.
• Capable of handling releases autonomously
• Release Management experience
Qualifications
The salary range for this role is US$80,000 - US$140,000
Company’s Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:
All your information will be kept confidential according to EEO guidelines.
Additional Information
Front Office, Fixed Income/FX, Production Support Analyst, Front Office support experience, Experienced Across L2 Application Support, Strong eFX, core FX knowledge, Unix/Linux, SQL, Windows