Benefits:

Competitive salary

Health insurance

Paid time off

Job Summary

We are seeking a motivated and outgoing Facilities Assistant to join our team. In this role, you will perform varied secretarial and administrative duties to support PHCA management.

Responsibilities PHCA reserves the right to add or change duties at any time.

Performs office duties and operations to ensure efficiency and adherence to PHCA policies.

Composes and produces correspondences, reports and related materials. Edits documents produced by others.

Maintains inventory of office supplies and reports needs to the Property Manager.

Maintains both digital and hardcopy files of necessary documents.

Answers telephone calls, assesses the callers’ needs, provides member services, forwards calls to appropriate party or takes messages.

Enters work orders, complaints, and resident documentation into system and follows up to insure all are completed within the appropriate deadlines.

Maintains appointments for management and performs administrative duties associated with preparing for scheduled meetings.

Responds to inquiries and requests for information requiring knowledge of HOA statutes and regulations as well as PHCA policies and procedures.

Liaison for State Street Event in scheduling non-members events, collect necessary documents for liability insurance, ensuring room set up and scheduling necessary staff.

Responsible for scheduling member events adhering to policies and procedures. Collect payments and documents necessary in a timely manner to support contract details.

Qualifications

High school diploma/GED required.

1-2 years of relative experience or experience in a similar position

Excel, Word, Appfolio, Quickbooks, general software fluency and troubleshooting skills.

Strong organizational, customer service skills, ability to multi-task effectively.