Technical Source is looking for a mid-level Facilities/Maintenance Technician to join our pharmaceutical client for a long term contract position. This person serves as the Operations Command Center point of contact and is expected to provide concise communication to various stakeholders including but not limited to property management, building engineers, internal R&pD groups, RE&FM team representatives, and Security management. The role will utilize education/experience along with collaboration with internal subject matter experts in areas such as HVAC, site power, UPS systems, emergency generators, etc. to ensure campus conditions are normal and/or to optimize conditions as identified. The role monitors site systems, assesses trends, investigates abnormalities, and may coordinate corrective action. Will support equipment repairs and maintenance as required. Communicates external conditions to key stakeholders and escalates activities as appropriate. Provides specific critical R&D support services. This position will be required to work holidays. Direct reporting structure is complex. (i.e. may manage Regeneron FTEs and contract personnel).

JOB DUTIES:

• Utilizes various building systems to monitor site performance.
• Analyzes system data to identify abnormal equipment performance, troubleshoots, determines corrective action, and coordinated repair with staff, property management, or contractors as applicable.
• Supports research programs by monitoring space conditions, altering, modifying, or maintaining facilities systems to meet business requirements.
• Provides direction for preventive, predictive, and corrective maintenance efforts.
• Analyzes and provide written reports of maintenance trends.
• Provides timely verbal and written communications with team and customers.
• Works with all relevant SOP’s.
• Performs facilities work requests utilizing computerized IWMS and documents work product.
• Provides specialized and/or general support when required to other departments.
• Operate company vehicles.
• Maintain customer service standards.
• Available 24/7 for assistance and emergency response.

JOB REQUIREMENTS:

• Knowledge of commercial and industrial HVAC concepts
• Possess an understanding of building management systems.
• Knowledgeable in construction and building trade methods as they relate to HVAC & energy usage.
• Excellent written and oral communication skills.
• Skilled in the use of Microsoft Office applications (word, excel, outlook, power point), SharePoint, etc.
• Exhibit superior organizational skills
• Exhibit excellent judgment and decision-making skills.
• Excellent customer service skills.
• Ability to work with diverse teams
• Enjoys a fast-paced environment
• Valid driver’s license recognized by New York State.
• Continuously drive to improve processes
• Ability to effectively manage high-stress situations
• Demonstrated flexibility during ambiguous situations
• Ability to identify problems and escalate accordingly