Family Enrollment Specialist

Excellence in Childcare

Family Enrollment Specialist

Greenville, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    Tuition assistance

    Wellness resources

    Bonus based on performance

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    Tuition assistance

    Wellness resources

    Sunshine Schools stands out as an excellent workplace by fostering a positive, mission-driven culture rooted in fun, inspiration, and innovation. Employees are supported with professional growth opportunities, recognition programs like Shining Moments Awards, and access to top-tier resources such as the Frog Street Curriculum. With a focus on teamwork, leadership development, and work-life balance, Sunshine Schools ensures its team thrives while making a meaningful impact on children’s lives.

    Job Summary:The Family Enrollment Specialist plays a vital role in driving enrollment growth and creating a welcoming, customer-focused experience for prospective families at Sunshine Schools. This role is responsible for developing and executing strategies to recruit new families, increase enrollment, and enhance the overall bottom line. With a strong focus on sales, customer service, and the unique Sunshine experience, the ideal candidate is a results-driven professional with exceptional communication, follow-up, and relationship-building skills.

    Job Responsibilities

    This position is commission-based, rewarding performance and success in meeting enrollment goals. Key Responsibilities:

    1. Sales and Enrollment:

    • Actively recruit prospective families through strategic outreach, community events, and relationship-building activities.

    • Meet or exceed enrollment targets and contribute to the financial success of Sunshine Schools.

    • Convert inquiries and leads into enrolled families by showcasing the value of Sunshine Schools’ programs and services.

    1. Customer Experience:

    • Deliver exceptional customer service to all potential and existing families, embodying the Sunshine experience.

    • Conduct engaging tours of the facility, clearly communicating the school’s offerings, philosophy, and benefits.

    • Address questions and concerns promptly and professionally to build trust and rapport.

    1. Follow-Up and Relationship Management:

    • Maintain consistent and timely follow-up with prospective families through calls, emails, and meetings.

    • Build lasting relationships to ensure satisfaction and foster referrals.

    • Monitor and manage leads using a CRM system or database, keeping records organized and up to date.

    1. Community Engagement:

    • Represent Sunshine Schools at local community events and networking opportunities to enhance visibility and attract new families.

    • Establish partnerships with local businesses and organizations to drive enrollment.

    1. Reporting and Strategy:

    • Track and report enrollment data, inquiries, and conversions to assess the effectiveness of sales strategies.

    • Collaborate with the leadership team to identify opportunities for growth and implement best practices. Qualifications:

    Job Requirements

    Proven experience in sales, customer service, or admissions (preferably in the education or childcare sector).

    • Strong interpersonal and communication skills with the ability to build relationships.

    • Results-oriented mindset with a track record of meeting or exceeding goals.

    • Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment.

    • Familiarity with CRM systems, lead tracking, or similar tools is a plus.

    • Passion for early childhood education and commitment to the Sunshine Schools mission and values.