Family Support Service Navigator

Location: MCS Holyoke Supervisor: Maritza Pacheco

Responsibilities: Service Navigators support families who have a family member with an Intellectual Disability. Supports include, but are not limited to, case management, accessing generic services, assessing needs, developing Family Support Plans, and providing information and referral. Must have valid driver’s license and dependable vehicle.

Hours: 40 hours per week

• Maintains quality of programming through adherence to agency standards and DDS regulations
• Service Navigation for the Children, Transition & IFFS
• Work closely with DDS Service Coordinators
• Maintain accurate financial records
• Outreach to generic services and other state agencies
• Ensure that all documentation is completed on a timely basis, and other duties as required

Required Trainings/Skills: Experience working with individuals with intellectual disabilities and Bilingual in (English/Spanish) preferred but not required.