Federal Inside Sales and Support Specialist

The Office Group Inc

Federal Inside Sales and Support Specialist

Poquoson, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    401(k)

    Bonus based on performance

    TOG GOV, one of the largest federal government distributors in the US, is looking to add an energetic and friendly inside sales/customer service expert to our talented team of professionals. With 3.6 million products on contract across all product verticals we support all federal, state and local government agencies with federal customers in over 80 countries.

    This is an in-person position

    Responsibilities –

    In support of our high level of success and growth, it is important to us that we preserve the personalized customer service that we believe our clientele deserve. Unlike large companies that often forego the personal touch, we value this one-on-one contact with our customers. Therefore we are seeking someone who is a clear and concise communicator and who is ready to support mission critical projects for the United States Government.

    Daily tasks will include:

    Working with customers on the phone, via email, and through our online chat application to offer quick and accurate assistance with placing orders, providing order status and tracking, and completing quotes.

    Completes daily data entry tasks, in which quick and accurate typing skills are a must.

    Assisting with other tasks, as needed.

    Requirements –

    High school graduate or General Education Degree (GED) required.

    Must be eligible to obtain a federal clearance

    Ex-Federal Government Procurement Officers encouraged to apply

    Note: This position requires no telemarketing, however some outbound calls may be required to federal agencies.