Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are looking for a high-performing Customer Experience Professional to join our very successful dealership. We are closed to the public and open by reservation only. We pride ourselves in providing a very different, positive customer experience. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Customer Experience Professional, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives. Mentorship programs, ongoing education, and even competitive bonuses are available. This is a great opportunity for someone with strong interpersonal skills and sales experience.
Responsibilities
Greet customers as they arrive at the dealership
Create a professional environment that builds rapport and puts customers at ease
Answer customer questions about used cars, vehicle specifications, and the loan application process
Use CRM software to maintain a customer database you will use to drive automotive sales
Conduct test drives and demonstrate vehicle features
Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
Bachelor’s degree is preferred but will consider the right applicate with work experience.
Social Media Experience, Instagram, Tik Tok and Facebook.
Valid state-issued driver’s license and clean driving record are required
Prior sales experience in a dealership or showroom setting is preferred
Excellent communication and negotiation skills
Ability to manage time and serve customers with little supervision