Field Operations Crew Member

GOLDEN SWAN MANAGEMENT LLC

Field Operations Crew Member

Traverse City, MI
Part Time
Paid
  • Responsibilities

    We are a growing Northern Michigan vacation rental management company seeking multi-talented part-time seasonal associates for the Summer of 2025!

    Maintaining high standards for guests and property owners is the key focus of our operations team and this role especially. Our high-integrity, humanistic approach to hiring and retaining a solid, happy sta is at the core of our success thus far.

    You are an upbeat individual with a diverse range of practical skills and a can-do- will-do attitude. Time management, cheerful and effective communication, and slightly more than basic tech skills are your superpowers. You are at your best when your work is a little different every day, and you are trusted to make common sense decisions on the fly.

    You are independent and resourceful, but you feed off the energy of a great team of people who love what they do, and expect a lot from each other. You have no problem following the systems and protocols in place, and don't mind sharing ideas of better ways of doing things.

    The biggest part of the job is performing final on-site inspections of our beautiful properties prior to guests arrival. Using our checklist-app, you make sure everything is perfect.

    Duties/Responsibilities: Inspect

    Conduct final on-site inspections of properties, after they are cleaned, to ensure they are guest-ready.

    Writing a custom note, displaying GSM info welcome packet

    Perform touch-ups as needed and maintain property cleanliness - Dusting, lint rolling, etc

    Follow checklists for requirements and items to inspect

    Stocking necessary supplies for cleaners and guests (e.g., wine, paper products, consumables)

    Anticipate guests' needs and prepare the unit accordingly

    Maintain

    Minor Maintenance (tightening hinges, knobs, change lightbulbs)

    Hot tubs - general checks

    Some Snow removal

    Wash linens when needed

    General troubleshooting

    Report

    Report any damages, missing items, or potential issues promptly.

    Non functioning appliances, utilities, etc

    SEE SOMETHING - SAY SOMETHING

    DESIRED HARD SKILLS

    Proficiency in basic office software platforms like Outlook, Office, Google Workspace, and Slack.

    You can express yourself effectively through both writing and speaking, with clarity, intelligence, and good humor or cheer at the core of your communication skills

    Critical thinking abilities for problem-solving and troubleshooting

    Bonus: Prior experience with rental platforms and associated property management software/processes

    DESIRED SOFT SKILLS

    A people person

    Highly adaptable to learning new tech platforms

    Organized, detail oriented, resourceful

    Demonstrate time management, and prioritization skills.

    Thrives in a challenging environment where achievements are recognized.

    JOB DETAILS

    Part-time seasonal position: approximately 15-20 hours per week.

    Number of hours can be flexible depending on your schedule. But typically must be available

    11am - 4pm on working days

    Exceptional work performance can lead to a year round position, and increased hours.

    $18 per hour starting wage

    Mileage reimbursement for work-related travel with a personal vehicle.

    REQUIREMENTS

    Must be 21 years or older.

    Reliable transportation and Valid drivers license required

    Most days will include driving from property to property.

    Some weekend availability is expected

    High School diploma or GED is required

    Some higher education preferred, but not required

    Professional References Required

    Must be able to lift heavy objects (up to 50 pounds)