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Field Sales Coordinator

Norman International Inc.

Field Sales Coordinator

National
Full Time
Paid
  • Responsibilities

    With more than 50 years of unwavering fashion for quality, Nien Made is among the world's largest and well-respected manufactures of window coverings. Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best! We are growing and seeking a Field Sales Coordinator to support our Outside Sales team and ensure seamless coordination between departments, customers, and stakeholders.

    Job Responsibilities:

    • Plan project timelines, manage resources, and keep track of multiple tasks simultaneously. Ensure all deadlines are met while prioritizing effectively.
    • Identify and resolve issues quickly and efficiently to keep the team on track, making adjustments as needed to overcome unforeseen challenges.
    • Assist the Field Sales Representatives (FSR) team with project-related issues, including Salesforce management, shipping of materials, and other project support needs.
    • Maintain and update Salesforce databases, SKU lists, and daily activity records. Collaborate with the programmer for any system updates and changes.
    • Coordinate setup for new hires and manage the return of materials for exiting FSRs. This includes managing laptops, phones, and equipment logistics.
    • Act as a liaison between the IT department and the FSR team to resolve technical issues involving software, accounts, and hardware.
    • Oversee cutting machine-related issues, coordinating between the Home Depot warehouse, FSR, and Taiwan teams. Manage machine parts orders, fix-it tickets, and related reports.
    • Organize and coordinate shipping supplies for machine-related projects and provide schedules for unique or one-off projects.

    Job Requirements:

    • Strong organizational, time management, and problem-solving skills.
    • Experience with Microsoft Office (Excel, Word) and Salesforce.
    • Ability to communicate effectively with internal and external stakeholders.
    • Self-motivated and able to work independently with minimal supervision.
    • Strong attention to detail and ability to manage multiple tasks.

    Benefits:

    • Health, dental, and vision insurance
    • 401(k) plan with company match
    • Paid time off and holidays