Job Description

Your Role: Field Service Engineer

As a Field Service Engineer, you will play a crucial role in ensuring our mining equipment operates at peak performance. You’ll be responsible for commissioning, maintaining, and optimizing TOMRA’s cutting-edge sorting systems, primarily across North America, with occasional assignments in Central and South America.

Key Responsibilities:

• Commission, operate, test, integrate, optimize, maintain, and repair TOMRA mining equipment.
• Support auxiliary mineral processing equipment.
• Provide on-call technical support and field response for equipment and customer needs.
• Train customers’ maintenance and service teams.
• Act as the primary contact for the local installation base, ensuring optimal performance and customer satisfaction.
• Identify and implement improvements to enhance quality, efficiency, and profitability.
• Travel approximately 180 days per year , both domestically and internationally.

Qualifications

What You Bring:

• Bachelor’s degree in Control & Instrumentation, Mechanical, or Electrical Engineering (or equivalent experience).
• 3+ years’ experience in industrial equipment support.
• Fluency in English is required ; Spanish or French is a plus
• Strong communication and problem-solving skills.
• Hands-on expertise in electrical systems (analog/digital circuits, PLCs, power circuits).
• Knowledge of computer hardware, configurations, and MS Office.
• Experience with test equipment (oscilloscopes, voltmeters).
• Preferred background in mining environments.
• Ability to work independently and build strong customer relationships.
• Physically capable of lifting up to 80 lbs, working in confined spaces, and extreme temperatures/high altitudes.
• Ability to distinguish colors in the full spectrum.
• Willingness to travel extensively (up to 80%).
• Valid passport and unrestricted driving ability.
• Ability to pass a criminal background check.

Additional Information

Why Join TOMRA?
We offer a dynamic work environment with global opportunities and excellent benefits , including:

• Supported company pension scheme & group accident insurance
• International SOS for private use
• Flexible working hours & hybrid working principles
• Opportunity to purchase TOMRA shares
• Employee discounts for TOMRA Online Shop
• Free parking, on-site canteen, and coffee machines
• Professional development opportunities (on-the-job training, specialized courses, conferences, coaching)
• A Norwegian corporate culture that values transparency, teamwork, and open communication

Pay Band
For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated annual base pay range for Field Service Engineer - Mining - North America* position is $66,000 to $82,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Interested?

Please send your CV in English.

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!

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