Job Summary:

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Requires excellent communication skills

Self-motivated, task-driven, and able to apply “best practices” theory

Strong problem-solving skills

Ability to use hand and power tools

Key Job Responsibilities:

Complete one-room audio/video installs and setup

Satellite/Cable systems setup and install

Advanced troubleshooting of simple systems

Basic networking/data system installation and setup

Basic programming of single-room, advanced systems

Basic understanding of multi-room systems and setup

Basic understanding of security system programming and design

Basic understanding of single room AV systems

Completion of Alarm.com Academy (or obtain within 6 months of hire)

Completion of ProSource University within the first year of employment

Minimum Job Requirements:

Strong verbal and written communication skills

Highly detailed, organized, and multitask driven

Ability to work on rotating “on-call” service schedule

Proficient in all Assistant level qualifications

Competent skills with desktop and mobile computing

Clean driving record and background check (required for DCJS certification)

Minimum of 1-year field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.