Who We Are

American College of Healthcare Sciences (ACHS) is an accredited higher education institution, dynamically leading the industry in online holistic undergraduate and graduate programs specializing in integrative health, aromatherapy, herbal medicine, holistic nutrition, and wellness coaching, among other studies.

Founded in 1978, in New Zealand, we have always had sustainability as a founding principle; we are a Certified B Corporation™. We strive to create and maintain a working environment where are all valued and appreciated for our authentic selves. We work together to help facilitate change in the communities we serve by being stewards of the highest level of integrative health and wellness education. We strive to customize the care we offer to every student and endeavor to support people on their educational journey. Our mission is to lead the advancement of evidence-based, integrative health and wellness education through experiential online learning and sustainable practices. For more information, visit https://achs.edu.

Learn more about our commitment as a Certified B™ Corporation.

Position Overview

Are you ready to apply your financial aid expertise and student support skills in a collaborative and innovative team?

This position is responsible for processing applications for federal financial aid, providing entrance and exit counseling for students, promoting responsible borrowing, preparing financial aid award letters based on eligibility, and completing verification and entrance counseling procedures required by the Department of Education. This position works with a dedicated team of financial aid professionals who are committed to communicating information about the College and its financial programs in an accurate, professional, and ethical manner at all times.

Successful candidates will excel in a team environment where collaboration, positivity, and flexibility are valued; have a proven ability to think critically and seek innovative solutions; demonstrate the ability to leverage technology to multi-task; and believe in the power of education and the benefits of integrative health and wellness.

Skills & Experience You Bring to ACHS

• Minimum of 1-3 years of financial aid advising experience, preferably in an online education environment.
• Experience with COD, NSLDS, and the FAFSA Partner Portal is required.
• Anthology Student experience preferred.
• Some college coursework in Accounting, Business Management, Finance, or Student Services/Administration; a bachelor's degree is preferred.
• Strong communication skills, both oral and written.
• Proficient in Macintosh computer systems, with additional expertise in Excel, Word, and Google Drive. ACHS is an extremely tech-reliant institution; all staff require a high level of comfort and proficiency using a variety of online and software applications.
• Ability to deal with highly confidential and sensitive information.
• Exemplary interpersonal/customer service skills and positive attitude.

Position Status

• Full-time, non-exempt
• Reports to the Director of Financial Aid
• Standard Hours: 8:30 am - 5:30 pm
• Fully-remote position

Benefits Highlights

Health and Wellness

• Eligible for Medical, Dental, and Vision insurance the first of the month after hire
• Dental and Vision covered at 100%; Medical covered at 90%
• Flexible Spending, Disability, Life, and Pet Insurance plans available

Paid Time Off

• Eligible for paid time off upon hire
• Paid Holidays
• Paid Vacation
• Pad Sick Time
• Paid Wellness Days (including expanded holiday breaks)
• Paid Volunteer Day

Other Benefits

• Education Benefit Program
• Product Discounts
• Paid Parental Leave
• 401(k) plan with institution match after one year of employment

Work Environment

This job can be completed remotely or in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; position requires prolonged standing or sitting and may also include bending, stooping, or stretching. Position also requires prolonged use of a computer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Non-Discrimination

ACHS is committed to equal opportunity and equal treatment for all qualified individuals. ACHS does not discriminate nor will it tolerate discrimination against any person because of age, gender, gender-identity, color, race, national origin, religion, sex, sexual orientation, marital status, disability, veteran status, or any other class protected by law.

ACHS complies with Title IX of the Education Amendments of 1972, a federal law that prohibits sex discrimination in education, including but not limited to all forms of sexual harassment and sexual violence. Any person who files a complaint or participates in an investigation is protected from retaliation to the full extent of the law. Questions regarding Title IX may be referred to ACHS’s Title IX Coordinator and/or to the U.S. Department of Education’s Office for Civil Rights. ACHS Title IX Coordinator: Prisca Bermudez, Director of Academic Services, 5005 S. Macadam Avenue, Portland, Oregon 97239. 503-244-0726, TitleIX@achs.edu