Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Handling facilities financial transactions (ACH, deposits, reconciliation, and refunds) • Build, retrieve and verify spreadsheets • Complete and verify ACH checklists • Data retrieval from multiple programs • Compiling, verifying and entering financial information • Handle and resolve Customer Service phone calls professionally and timely • Creating and filing folders and daily paperwork • Weekly workload rotation with other team members (ACH, Deposit and Phone Calls) • Proficiency in MS Office (MS Excel, Outlook) and other computer programs • Ability to maintain regular, punctual attendance • Perform related duties as assigned by supervisor • Maintain compliance with all company policies and procedures • High detail orientation and organization Qualifications: • Experience working in a customer-oriented atmosphere • Must possess exemplary interpersonal skills, communication skills, and active listening skills • High school diploma, G.E.D. or equivalent • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Compensation: $16.50 per hour

• Handling facilities financial transactions (ACH, deposits, reconciliation, and refunds) • Build, retrieve and verify spreadsheets • Complete and verify ACH checklists • Data retrieval from multiple programs • Compiling, verifying and entering financial information • Handle and resolve Customer Service phone calls professionally and timely • Creating and filing folders and daily paperwork • Weekly workload rotation with other team members (ACH, Deposit and Phone Calls) • Proficiency in MS Office (MS Excel, Outlook) and other computer programs • Ability to maintain regular, punctual attendance • Perform related duties as assigned by supervisor • Maintain compliance with all company policies and procedures • High detail orientation and organization