Fire & Water Damage Mitigation Estimator

SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond

Fire & Water Damage Mitigation Estimator

Tulsa, OK
Full Time
Paid
  • Responsibilities

    Do you love helping people through difficult situations?

    Then don’t miss your chance to join our Franchise as a new Fire & Water Damage Mitigation Estimator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

    Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

    Job Description:

    Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

    Responsibilities:

    Explain processes and answer customer questions, as needed

    Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met

    Communicate clear expectations to Production Teams and supervise their activities

    Write complete mitigation estimates including fire, water, mold

    Complete ability to use mobile devices to capture appropriate readings

    Resolve problems quickly as they arise

    Manage job file documentation to ensure complete and accurate project details

    Manage and control costs of production projects

    Manage assets by protecting and using equipment and materials properly

    Perform sales and marketing activities, including add-on sales and security checks

    Qualifications:

    Effective written and oral communication

    Experience in cleaning/restoration required

    Minimum 3 years Xactimate experience in restoration

    Minimum 5 years fire and water restoration industry experience

    High school diploma/GED

    IICRC certifications preferred

    Ability to travel locally or out of state when necessary

    Knowledge of IICRC industry standards to include S500, S520

    Physical and Work Environment Requirements:

    Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance

    Exposure to chemicals

    Walking and standing for long periods of time, driving, sitting, climbing,

    Ability to climb ladders and work at ceiling heights

    Ability to work in tight spaces (e.g., crawls spaces under buildings)

    Repetitive pushing/pulling/lifting/carrying objects

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.