The Rasner Group

Business Operations Manager

Boston, MA

About Us:

The Rasner Group is a thriving and growing real estate team based in Boston. With a commitment to excellence and a passion for providing top-tier service to our clients, we have established ourselves as a prominent player in the Greater Boston real estate market. As we grow and bring new agents onto The Rasner Group real estate team, we are seeking a dynamic and experienced Business Operations Manager to join us and help create serious momentum in our business.

Position Overview:

As the Business Operations Manager, you will play a pivotal role in driving the success and growth of our team. You will work closely with the Owner/President, Ilya Rasner, to streamline the business operations, implement efficient systems, and foster a culture of excellence within the organization. Your primary focus will be on building the team and the systems, ensuring that our team operates at the highest level of productivity and efficiency. You will be an active member of the team participating in many facets of the business. Like us, you are deeply passionate about helping people and you love to collaborate with others! We are hard working, love to have fun, and find humor in the chaos. This role is hybrid and on the go.  You will be based in our Boston, Back Bay office.  The expectation is that you can be in the office three days a week, you have transportation to travel to meetings and engagements in the Boston metro area(we will pay your milage), and you love that no two days will be the same!

Who YOU are and What YOU Will Be Doing:

• YOU will Drive Growth: You will develop and implement processes and strategies to facilitate the scalable growth of the business, ensuring efficiency and effectiveness at every stage. You are never one to shy away from a challenge and have a “Go BIG or Go HOME” mindset.

• YOU will Make It Happen: You are “hands-on”! You will execute business priorities, big and small, drive results, and re-prioritize when needed to get results in an always shifting market.

• YOU are Analytical and Metrics-Oriented: You will define and track Key Performance Indicators (KPIs) to assess the performance of various business functions. Your insights on metrics and overall performance will be key to informed decision-making.

• YOU are a Relationship Builder: You will take charge of client outreach initiatives and foster strong relationships with clients, the team, and across the industry. Networking with peers in the industry will be essential to improving and growing the operations of the business. You intuitively know how to flex your style to meet the needs of your audience.

• YOU are an Experienced Leader: You will recruit, hire, nurture, and develop team members, providing mentorship, training, and support to foster their professional growth and enhance overall team performance. You will be the go-to person for everyone—the “glue” of the team, who will jump in at all levels to lend a hand and help others out.

• YOU will manage Marketing Initiatives: From social media to the website, you will be hands-on implementing marketing initiatives.

What YOU need:

• Exceptional Communication and Organizational Skills: You are a master at managing multiple tasks and priorities efficiently.

• Thrive Under Pressure: You can prioritize effectively, adapt to changing circumstances, and deliver results within tight deadlines.

• Strong Project Management Abilities: You are detailed and have a systematic approach to planning, executing, and monitoring of projects from initiation to completion.

• Self-Starter: You can work autonomously and take initiative in identifying opportunities for improvement and implementing effective solutions.

• Business Operations Knowledge: You have a proven track record of implementing processes and strategies to drive growth and success in small business environments.

• Proficiency with QuickBooks and Excel: You can leverage these tools to analyze data, generate insights, and support decision-making processes effectively.

• Mobility: Able to travel around the Greater Boston area and have reliable transportation.

• Passion and Alignment with:

• Our Values: Action Creates Momentum. We Got Your Back. We Take a Different Approach.

• Our Culture:We keep it real. We are Entrepreneurial. We are Mission-driven. We Care.

• Our Organizational Habits: We care about our teammates. Details Matter. Find a bigger, better way! We take our job seriously, but we don’t take ourselves too seriously. Let’s have some fun!

What You Get:

• Competitive Salary

• Performance-Based Bonus Opportunities

• To be part of an energetic and all-around great TEAM!

About Us:

The Rasner Group of Keller Williams Realty is a high-volume real estate team based in Boston, MA. Ilya is recognized as one of "America's Best Agents" by Real Trends & Boston Magazine’s Top Real Estate Producers. Committed to giving back, we donate a portion of our commission to charities chosen by our clients. Join us as we embark on our next chapter of growth and success.

Ready to make an impact? Apply now to be part of our dynamic team!