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Fitness Studio Manager

9Round - Seattle WA - Ballard

Fitness Studio Manager

Seattle, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Profit sharing

    Relocation bonus

    Training & development

    Join Our Team as a Kickboxing Fitness Studio Manager

    Do you want to help people grow stronger every day? Join our high-energy team that empowers members to live better lives through kickboxing-fitness, accountability, and community.

    Primary Duties

    Handling employee-related tasks such recruiting, hiring, onboarding, training, supervising, scheduling, tracking attendance, and delegating tasks appropriately

    Acting as a mentor to team members, providing feedback and reprimanding, when necessary

    Understanding and achieving financial performance goals of the studio

    Setting up and leading potential members through the Introductory Workout and membership sales process

    Following up with potential members to make as many membership sales as possible

    Maintaining an excellent level of customer service, making sure all members and prospects are satisfied with their experience and all problems are resolved promptly, professionally, and in a courteous manner

    Organizing and participating in marketing events to generate awareness and leads for the studio

    Posting to social media and responding to comments, messages, and reviews on approved platforms

    Implementing retention strategies to keep members engaged

    Performing administrative duties such as handling telephone inquiries, responding to messages, and ensuring members are properly checking into the studio

    Ensuring the studio is a clean, organized, inviting space, and that all equipment and technology systems are in excellent working condition

    Understanding, performing, and overseeing all Trainer job duties

    Greeting and providing personal attention to all members

    Delivering the pre-defined Daily Workout to members, as written by 9Round Corporate Office

    Proficiently explaining and demonstrating the exercises for each part of the Daily Workout, which include kickboxing, weighted, and functional exercises

    Motivating and encouraging members to reach their fitness goals

    Understanding our PULSE heart rate technology

    Cleaning and tidying the facility, including the workout space, administrative and lobby area, and bathroom/changing rooms

    Completing other duties as requested

    Education and Experience

    The following skills and qualifications are required.

    Customer service or sales experience

    Prior work history in the fitness industry

    Experience leading a team

    The following skills and qualifications are preferred, but not mandatory.

    Bachelor’s degree in sport-related, marketing, or business field

    AED/CPR certified

    Personal Training Certification

    Group Fitness Certification

    Martial Arts, boxing, or kickboxing experience

    Key Success Factors

    Love for health and fitness

    Passion for helping people work toward their goals

    Commitment to continuous improvement

    Excellent communication skills

    Enthusiastic, outgoing, warm manner

    Professional, well-groomed presentation

    Ability to multi-task

    Thrive in a team environment

    Dedication to helping employees grow and succeed

    Diversity, Equity, and Inclusion

    9Round is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.