Fleet Dispatcher/Manager

PRO TRUSS & PANEL LLC

Fleet Dispatcher/Manager

Romulus, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    We are a rapidly growing company that designs, builds, and delivers Commercial, Residential and Multi-Family structural building components throughout Michigan.

    We are currently hiring a Fleet Manager/Dispatcher. Cdl A would be a plus as well as knowledge of permitting and IFTA. Responsible for the following

    Route planning:

    Creating efficient routes for truck drivers based on pickup and delivery locations, considering traffic conditions and driver availability.

    Load assignment:

    Matching available trucks with freight shipments and assigning loads to drivers.

    Communication with drivers:

    Regularly contacting drivers to provide updates on routes, delivery schedules, and any changes to assignments.

    Customer interaction:

    Communicating with clients to confirm delivery details, address concerns, and provide shipment updates.

    Monitoring driver logs:

    Reviewing driver logs to ensure compliance with hours of service regulations.

    Problem-solving:

    Addressing unexpected issues like delays, mechanical problems, or weather disruptions and finding solutions to maintain delivery schedules.

    Data entry:

    Recording shipment details, driver information, and other relevant data into dispatching software.

    Required skills for a truck dispatcher:

    Strong communication skills: Effectively communicating with drivers, customers, and other stakeholders via phone, email, and radio.

    Organizational skills: Managing multiple shipments and driver schedules simultaneously.

    Geographical knowledge: Understanding road networks, state regulations, and efficient routes.

    Problem-solving abilities: Quickly assessing situations and making decisions to resolve issues.

    Computer proficiency: Familiarity with dispatching software and GPS systems.