Floating Service Advisor

Meineke - 394

Floating Service Advisor

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Compensation

    Career Advancement

    Training and Development

    Comprehensive Benefits Package

    Employee Discounts

    Positive Work Environment

    Locally-Owned

    Cutting-Edge Tools and Equipment:

    Work-Life Balance

    Job Summary

    We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

    Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

    Responsibilities

    Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

    Ensure repairs and maintenance tasks are completed in a timely manner

    Mentor employees on best practices for improving sales and customer service techniques

    Oversee day-to-day operations of the service department

    Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

    Qualifications

    High school diploma or GED required bachelor’s degree preferred

    Valid state-issued driver’s license and clean driving record are required

    Successful completion of a pre-employment drug and background screening

    At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

    Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

    Why Meineke?

    Meineke values personal and professional growth.

    Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

    Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

    With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.