Floor Manager

Launchpad Hospitality LLC

Floor Manager

Miami, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Nami Nori is looking for a highly personable and dedicated Floor Manager to join the team in our Design District location! The ideal candidate is motivated, detail oriented, has a passion for people and service, and is comfortable leading a team.

    ABOUT YOU:

    Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn

    Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike

    Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment

    Possesses excellent communication skills and is comfortable managing a diverse group of people and personalities

    Eager and excited to learn new skills and excel within a growing company

    WHAT YOU’LL DO:

    Assist with the day-to-day operations of the restaurant with the main focus being on service

    Maintain exceptional standards to provide the highest level of service and hospitality

    Develop strong and lasting relationships with staff and guests

    Maintain a safe, secure, and healthy facilities environment and adhere to all department of health standards

    Serve as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH team, managing them in their daily responsibilities and providing clear direction

    Lead by example; actively work the floor with a hands-on approach, inspiring staff to deliver a memorable food and beverage experience

    Resolve guest complaints and any interpersonal staff conflicts, communicating all issues to the GM and problem solving together when needed

    Nami Nori is the first to specialize in open-style sushi hand rolls in New York City. Our mission is to create a world-wide devoted fan following for temaki through “omotenashi”, the Japanese art of gracious hospitality. We are committed to creating great experiences for both guests and employees alike.

    POPULAR ACCLAIM:

    72.8K followers on Instagram

    ★★ The New York Times “Nami Nori Gets Hand Rolls Right, and Other Details Too”

    Michelin Guide “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”

    The NEW YORKER “Nami Nori’s Hand Rolls Are Worth the Wait”

    And more…

    BENEFITS

    Compensation: $60k-$70k range, based on experience

    40 hours vacation time annually for management

    Medical, dental & vision health insurance programs with employer contribution

    Commuter benefits

    Employee dining discounts at any Nami Nori location

    Opportunity to grow professionally with a growing company

    ABOUT YOU:

    Great passion for people and hospitality

    Exceptional communication skills

    Natural leader

    Strong work ethic

    Attention to detail and excellent organizational skills

    Ability to multitask & problem solve

    Entrepreneurial & results driven

    Thrives in a fast-paced environment

    Flexible availability (able to work nights, weekends, and holidays)

    2+ years of experience in a similar management position

    POSITION SUMMARY

    The Floor Manager is responsible for assisting the General Manager in maintaining and overseeing all day-to-day operations in the restaurant. This includes, but is not limited to, staff training and development, building guest relationships, ordering & inventory, and cleanliness of the space.

    The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

    Compensation Details

    Compensation: Salary ($60,000.00 - $70,000.00)

    Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

    Required Skills

    Strong Leadership Skills

    Excellent Communication Skills

    Relationship Building

    Problem Solving

    Team Management

    Proactivity

    Creativity

    Ability to work in a fast paced environment