Customer Service Representative at Flordia Veterinary Referral Center
Job Description
Are you looking for a position where you can utilize your customer service skills while working in the fast past field of Veterinary Medicine? FVRC is an emergency and referral hospital in Estero Florida.
Although our hospital is open 24 hours our CSR's are scheduled between 9 am and 10 pm. We work with our CSR's provide them with a schedule that meets their needs.
FVRC is growing and we are looking for strong candidates that want to grow their career.
We offer full benefits and a team that works together and enjoys the quality of work we do! Competitive salary plus weekend shift differential.
In this role you will:
• Work closely with the medical staff facilitating exceptional communication.
• Be the first point of contact for our clients establishing the excellent client care that is present throughout the hospital
•. Working individually and as a team; have a great work ethic
• Excel at communication skills
• Have a commitment to continuing to advance your client service skills
• Possess strong organizational skills with near impeccable attention to detail
•Have a strong desire to gain a working knowledge of the workings of the emergency and specialty services
Qualifications:
• Preferred: 1 years’ experience working in an emergency veterinary practice and/or a large high-volume day practice
• Working some holidays
• The ability to work in a fast-paced environment
At Florida Veterinary Referral Center (FVRC) our primary mission is to provide exceptional patient care with outstanding service to our clients and their pets. Come join an amazing team environment!
Currently, we are practicing curbside service.
Company Description
At FVRC, we believe in a team approach to veterinary care. Studies have shown that patients benefit when doctors utilize a collaborative or team approach to patient care. As a specialty referral center, our diverse group of doctors work closely with each other, as well as with pet owners and family veterinarians, helping to ensure the best and most comprehensive specialty and emergency medical care possible for patients, all under one roof.