Benefits:

Employee discounts

Flexible schedule

Training & development

Expeditor / Barista Job description

The Barista/Expo position at Fielding’ s River Oaks is a key element in creating positive, memorable guest experience. The position primary focus is: 1) Make coffee and non-alcohol beverages per the ticket. 2) Organize and deliver food to the tables according to seat number (Pivot point system). 3) Ring to-go food and deliver within the Novel building. Other tasks apply from time to time such as organizing, cleaning, restocking etc.

Essential Duties but not limited to:

Ø Maintain a positive attitude in high stress situations

Ø Make coffee and other non-alcoholic beverages to

standard and expectation, ready for service

Ø Have strong core menu food knowledge

Ø Pack to-go orders to expectation

Ø Be able to use the LAVU POS to ring food for to-go

Orders

Ø Deliver food and beverages to the guest table using

the Pivot Point System

Ø Posses a valid state Food Handlers License.

Fielding’s will provide training as needed

Ø Handle food and beverage in accordance with

State and County food handler regulations

Ø Present a professional, positive, well kempt, well

groomed appearance to standard

Ø Be able to read food and beverage tickets

Ø Be able to communicate with others in a positive

manner

Ø Work with the kitchen and service team to get

the right food and beverage to the right guest using the Pivot point system (no food auction)

Competencies & Qualifications:

Ø To make all coffees and beverages using equipment to stated recipes using stated procedures

Ø Be able to handle hot and beverage plates safely

Ø Have a true happy disposition

Ø Bi-lingual a plus

Ø Like highly fluid situations

Ø Be able to think on your feet quickly

Ø Demonstrate interest and share knowledge of food

Ø Able to lift and carry 25 pounds

Ø Able to follow directions

Ø Develop rapport with food expert to understand the full range of Fielding’s products and services

Ø Consistently search ways to improve and promote a high level of guest service

Ø Review and discuss guest and Partner feedback

Ø Treat guests and Partners with respect

Ø Provide a risk free and safe working environment and experience

Ø Apply accurate logic and common sense in decisions making or solving problems

Ø Seek help and resources to achieve goals and objectives

Ø Stay focused and detailed oriented while on duty and work through distractions

Ø Able to identify, prioritize activities and modify work routines to eliminate wasted efforts

Ø Follow guidelines and rules of Fielding’s culinary group

Ø Speak clearly and logically to be understood and get the point across when communicating

Ø Ability to read and interpret documents, operating and maintenance instructions and procedure manual