Food Runner

SUMMARY:

Food Runner is responsible for delivering exceptional customer service while delivering the requested food items correct to specification, at the proper temperature and in a timely manner.

RESPONSIBILITIES:

• Providing personalized service to all guests.
• Taking inventory of food, beverages and supplies for each day. Ordering or purchasing food supplies.
• Efficiently delivery food items.
• Accurately and effectively communicates guest food orders ensuring flawless execution to appropriate colleagues.
• Clearing and cleaning tables as they are vacated.
• Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the shift.
• Removing trash.
• Restocking self-service food and supplies as needed.
• Washing serving equipment and returning it to storage.
• All duties around preparation, set up, and service of the dinner. Returning reusable supplies to storage.
• Each associate will be required to follow the rules as found in the M&R Employee Handbook
• Perform other duties as assigned by management of which employee is capable of performing

Requirements:

• Prior experience working in a fast paced, high end environment providing extraordinary guest experience
• Excellent service orientated attitude
• Fluency in English language; additional language skills and knowledge preferred
• Prior experience in a high-volume restaurant/hotel preferred
• Must be able to stand for an 8-hour shift
• Lifting and carrying up to 50 pounds
• Bending, climbing, reaching, stooping, and moving fast without discomfort
• Must be able to work on nights, weekends, and holidays