Qualifications
- Education & Experience:
- At least 1 year of progressive experience in a hotel or related field preferred.
- College course work in related field helpful.
- Computer knowledge/skills required.
Additional Information
Physical requirements:
- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Assisting with guest communication via e-mail and phone and in person.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Salary range starting at $45,000 USD a year
No. of Positions Available
1
Starting Date
Flexible Start Date
Placement Length
6 or 12 months
Required Languages
English Fluent
Currency Type
USD
Accomodation Not Provided
Meals
Staff Canteen
Uniform
No
Transportation Allowance
No
Location
Lexington, Massachusetts United States
Boston, Massachusetts United States
Other Comments
J1 visa
Salary Level
to be confirmed with candidate