Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Who We Are: The Ned NoMad is a members’ club and hotel that opened in the heart of New York in the summer of 2022. We are the first international ‘Ned’ site to open following the launch of The Ned London in 2017.
The Property: Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features will be honored, with interiors designed by the Soho House Design team.
The Ned NoMad will offer a mix of members-only and public spaces, including 167 bedrooms and suites. Ned’s Club will give members access to a rooftop bar and terrace restaurant as well as a first-floor bar and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property will be Cecconi’s, a modern day classic Italian restaurant.
The Role: We are looking for a Food & Beverage Manager responsible for operational support and report directly to the Director of Food & Beverage. This is a fast-moving business, so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once.
Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience we provide is unique, memorable, and fun.
Key Responsibilities:
Oversee member, guest and employee satisfaction while maintaining standards, exceeding financial and member experience goals.
Demonstrate knowledge and proficiency of all applicable food and beverage laws and regulations as well as flawlessly executing The Ned’s sequence of service.
Responsible for running the floor during service. This includes guiding and coaching the staff, solving guest complaints, and ensuring we are providing the highest level of service.
Assist with administrative work – placing orders, paying invoices, organizing stockrooms, scheduling staff, recruitment, and various other tasks.
Collaborate and assist with the Events & Membership team to ensure all Ned standards are consistently met for all events.
Influentially lead daily operations while encouraging efficient and effective service standards that elevate member, guest, and staff experience.
Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service.
Work cross-functionally to effectively manage the successful execution of Club events and experiences.
Champion the onboarding and training of new hires, as well as providing a welcoming experience for new staff.
Build mutual trust, respect, and cooperation among fellow team members and across all departments.
Monitor and maintain the productivity level of employees.
Propose and persuade innovative channels to maximize revenue through food, beverage, and events.
Partner with Membership to gather members’ feedback and develop initiatives that address and highlight concerns.
Requirements:
Preferred a minimum of 3 years of experience in a fast paced and professional environment.
Previous experience as a Floor Manager, Server Captain, or Supervisor in a food forward and high-volume environment.
Proven success of “champion of the culture,” facilitating excellent communication and engagement.
Team focused with an understanding of the bigger picture and how you can contribute.
Able to effectively manage different stakeholders.
Our Doors Are Yours to Open!
The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Work Perks…
Health Benefits: Medical, Dental, Vision
Company Paid Life Insurance
401K with company match up to $3000
Competitive Compensation + Career Development
Work Life Balance
Discounted Family Rates
Daily Family Meals
PTO, 9 Holidays