Food and Beverage Supervisor

Carter Hospitality Group

Food and Beverage Supervisor

Kissimmee, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    JOB DESCRIPTION

    The Food & Beverage Supervisor is responsible for coordinating, supervising, and directing all property food and beverage operations, while assisting in maintaining a profitable Food & Beverage department and high quality products and service levels. The Food & Beverage Supervisor is expected to assist in marketing ideas to promote business, reducing employee turnover, maintaining revenue and payroll budgets, and meeting productivity levels while keeping quality consistently high. The Food & Beverage Supervisor supervises, assists management, and coordinates all service personnel to maximize departmental productivity, while maintaining standards and exceeding customer expectations.

    ESSENTIAL DUTIES

    Responsible for assisting management of restaurant and kitchen operations including food and beverage preparation and service, team members, ordering inventory, and food and beverage cost control

    Be present on the floor to ensure all Food and Beverage is served as per Hotel Standards

    Assist with implementing new menu and training team members on menu knowledge and SOP's

    Assists with inventory/cost controls, budgeting, and reviewing and critiquing monthly Profit & Loss statement

    Assist with hiring, training, supervising, guiding and scheduling Food and Beverage team members

    Assists with planning and supervising the restaurant and room service in order to achieve customer satisfaction and quality service

    Supervise the kitchen operation, food preparation, food storage and dining area

    Ensure that the facility remains in compliance with safety regulations and health codes

    Assist in responding to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects

    Be present in all outlets and attend to all guest requests to ensure guest satisfaction

    Assist in preparing weekly schedule and submit payroll for F&B team

    Supervise and handle all F&B needs for any events or functions and participate in BEO meetings

    Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service

    Assist with planning and executing all events

    Assists with periodic meetings with F&B team to review past and future performance of service, quality, and general information concerning guest and employee relations

    Any and all duties assigned by management

    MINIMUM REQUIREMENTS

    The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must have minimum of 3 years hospitality experience with 2 years of experience at the level of a Food and Beverage Supervisor

    Must comprehend budgets, operating statements and payroll progress reports as needed to assist in the financial management of department

    Previous experience in a hotel environment preferred

    Must have exceptional interpersonal communication skills

    Must be at least 18 years old or meet state minimum age for serving alcoholic beverages

    Must be able to pass required state food safety certification requirements

    Must have reliable transportation

    Must be able to pass pre-employment testing (i.e. drug test, background check, etc)

    Must have full availability and be able to work days, evenings, nights, weekends, and holidays

    KNOWLEDGE / SKILLS / ABILITIES

    Ability to read, write and speak English (multi-lingual a plus)

    Ability to understand, follow and give written and oral instructions

    Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

    Ability to interact with guests and coworkers in a friendly, enthusiastic and outgoing manner

    Ability to work harmoniously with fellow employees and guests

    Ability to be a team-builder with outstanding coaching skills

    Ability to be innovative, creative and able to think outside the box

    Ensure uniform and personal appearance are clean and professional

    Follow all company policies and procedures

    Speak with others using clear and professional language

    Develop and maintain positive working relationships with others

    Ability to (>8 hours per day) reach, bend, twist, pull, push, grasp, walk, stand, stoop, kneel, run, sit, climb, reach overhead, and bend to perform normal job functions

    Ability to work in a standing position for long periods of time (up to 9 hours)

    Ability to lift and/or move up to 40 lbs

    Ability to frequently immerses hands in water and water diluted with chemical solutions

    Ability to work indoors and outdoors, including prolonged exposure to extreme temperatures