Job Description

WHO WE ARE:

Forrest Solution’s is the nation’s first and leading onsite outsourcing and staffing firm providing enterprise-wide people solutions on an onsite outsourced, direct hire, temporary, temp-to-hire, or consulting basis. We bring a deeply personal, passionate, and productive approach to business that is founded on care, trust, partnership, and mutual success.

We are currently a growing team and looking to add to our Client Services Management team. The primary responsibility for a Client Service Manager is maintaining professional relationships with clients to support company revenue and outreach. Additionally, they manage the full lifecycle of assigned accounts and client relationships. This includes ensuring hiring managers have access to the talent they need, that the hiring process is easy and quick, and continuing to nurture and grow the relationship over time.

RESPONSIBILITIES:

· Work with hiring managers directly to understand their hiring needs, ideal candidate profiles, hiring timelines, and connect them to the best contract job seekers available.

· Manage candidate relationships through the hiring and interview process, communicating clearly about job requirements, timelines, and compensation.

· Understand the company' s pricing model, profit margins, and costs and be able to confidently explain that to clients.

· Develop expertise on the labor market at large and specific job categories supported by the company to help hiring managers understand the talent pool and make informed hiring decisions.

· Assist in the development of mandatory training and continued development/coaching of the team

QUALIFICATIONS:

· Bachelor’s Degree

· 2-4 years of staffing and recruitment industry experience required.

· Experience managing client accounts at a staffing firm in a temporary environment a plus.

· Strong analytical skills, ability to review data and make decisions accordingly.

· Proficient in Microsoft office, applicant tracking systems, and job boards

· Hybrid (1 day a week) remote

Company Description

Forrest Solutions has been doing business in the NYC area for over 46 years. We specialize in connecting quality candidates into quality and exclusive roles throughout the city. If you have a people problem, we have a people solution.